Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Bright HealthCare have assured us they will cover their members through 2022. ARC is still here to care for you and your family. Check our insurance page for the 2023 Exchange plans we accept.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Kelly Lane Ages seen: 7 - 99 Joined ARC: 2019
Dr. Averitt grew up in Temple, TX. In his free time, he enjoys hiking with his family and dog, cycling, and supporting the Texas Longhorns. So his favorite local spot is DKR Stadium on game days in the Fall! Otherwise, you can find Dr. Averitt in “any place that serves good coffee, BBQ, or tacos.”
Learn more about Doctor of Osteopathic Medicine (DO).
I chose a career in family medicine because it gives me the opportunity to maintain a variety of skills and take care of all ages. I enjoy developing lasting relationships with my patients as we work together toward optimizing health. I practice up-to-date, evidence-based medicine within an environment that encourages and facilitates patients who are informed and involved in their health plan.
A Flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Learn More
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
737-220-7200 Fax: 512-406-7340
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
I'm pleased with the nurse and the Dr .they help uplift my spirit. Thanks!!
Very friendly staff
Timely and friendly
I went in for a referral for an allergist and left with the referral as well as another option for allergy management. Such a great and efficient doctor
The nurse that attended to me before the Doctor was very attentive and pleasant to speak with , had blood drawn and the lab technician was very professional didn't even feel the needle .Thanks ARC
Like this clinic very much. Just hope my doctor will stay. The only concern I have is the frequent doctors change.
Dr. Averitt is currently accepting new patients.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)