Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC South Ob/Gyn Ages seen: 12 - 99 Joined ARC: 1983
Cheryl enjoys the Austin live music scene. She plays couple’s bridge, and has enticed her son to learn. She says she challenges herself to improve her rhythm through modern dance, and immensely treasures the time spent with family and friends.
Learn more about Physician Assistants.
Listening to the patient is the key to my formulation of an accurate medical diagnosis. I have over three decades of experience with Austin Regional Clinic, with a focus in gynecology and obstetrics, and I continue to be personally touched by my patients’ trust in my practice of quality care. I daily enjoy my career as a Physician Assistant, which entails lifelong learning and connection with other members of the health care team. My foundation is in family practice, and I am a strong advocate for preventive health. I strive to share my medical knowledge with the patient so that together, we aim for optimal health.
According to the American College of Obstetricians and Gynecologists (ACOG), adolescents should have their first routine gynecologic visit between ages 13 and 15 years old, which includes an introduction to the gynecologist and general health counseling, as well as discussion of any concerns.
The annual gynecological exam is a yearly preventative and diagnostic examination that helps monitor any ongoing physical or hormonal conditions. The examination typically includes a routine breast and pelvic exam, and may include a screening for sexually transmitted diseases such as chlamydia or gonorrhea.
Learn More
Contraception (birth control) is any activity, medicine, or equipment used to prevent pregnancy. There are many types of birth control available for women who do not wish to become pregnant. The choice of a birth control method is a complex decision; ARC provids information and supporting patients' decision-making about birth control methods through contraceptive counseling.
A gynecologist sees patients of all ages for a wide variety of health issues, including pap tests, menopause, UTIs, birth control, well-checks, and STD testing and treatment.
Fertility care at ARC focuses on monitoring, maintaining, and restoring your reproductive and gynecological health.
Flu vaccine can help prevent a flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Gender Inclusive Care is an approach to healthcare that respects and responds to the diverse health needs and experiences of our patients, regardless of their gender identity and/or expression. We welcome our patients to an environment free from bias and discrimination that is tailored to each individual's health needs (i.e. gender-inclusive language and terminology).
Genetic screening is the process of testing for a genetic disorders that may be passed to offspring.
A high-risk pregnancy is one where the mother or the fetus has an increased risk of adverse outcomes compared to uncomplicated pregnancies.
Mammograms play a key role in early breast cancer detection and can help decrease breast cancer deaths. Often, a mammogram can detect cancer, noncancerous or benign tumors, and cysts before they can be felt.
An ARC Ob/Gyn physician can help treat menopause symptoms and help prevent osteoporosis and will work with you to recommend lifestyle changes and possibly medicine.
Getting regular preventive care and screenings may help find cancer and other health risks early, when they are most treatable and more treatment options are available.
Your ARC doctor will show you what to expect and how to manage soreness and discharge, soreness, mood changes, and more after delivery.
Prenatal care provides the best care for you and your unborn child. It also helps prepare you for the delivery of a healthy baby.
If you're planning to become pregnant, you want to take the best care of you and your baby to help reduce risks. Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an ARC Ob/Gyn physician or Nurse Practitioner.
Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an Ob/Gyn physician or Nurse Practitioner.
A sonogram is a medical test that uses high-frequency sound waves, or ultrasound waves, to look at the organs and structures in your pelvic area.
STIs are infectious diseases passed from person to person through sexual contact. They may also be called STDs for sexually transmitted diseases.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-383-9752 Fax: 512-406-7336
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Cheryl is great - she comes across as very invested in the whole person.
I was pleasantly surprised with the warm, personal and professional service provided.
I greatly appreciated the care and interest PA Cheryl Johnston demonstrated during my first visit. I felt extremely comfortable
The staff and doctors at this location is the best. No matter who I saw they always greeted me with a smile and said hello. We need more of that in the world today!
The PA was very knowledgeable and was able to provide me with information I was unaware of
Cheryl was amazingly patient and thoughtful in trying to understand my admittedly complex recent med history. I'm not sure what eventual diagnosis will be, but I felt she was trying hard to figure out a tough question. And she was incredibly kind!!
ARC South OB, located in Suite 200 at 4315 James Casey, has expanded into Suite 105, housing the Gynecology providers. See what’s new.
October 11, 2021 < 1 min read
Cheryl Johnston is currently accepting new patients.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)