Select ARC specialty physicians and advanced practice clinicians (APCs) are relocating to our new clinic, ARC South Specialty, between June 1, 2026, and June 8, 2026. If this move affects any of your scheduled appointments, you will receive communications via email, text, or phone. Please review all notifications from ARC before any upcoming appointments.
Appointment start dates at ARC South Specialty:
June 1
June 8
ARC MyChart Maintenance: Due to technical maintenance, ARC MyChart will be unavailable Saturday, May 30, 7:00pm – Sunday, May 31, 7:00am. Call 512-272-4636 to schedule a visit or speak with a nurse.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Dr. Toledo-Frazzini only sees patients for Same-Day illness and injury at ARC clinics as needed. Patients should always follow-up with their primary care physician (PCP).
Dr. Toledo-Frazzini grew up in Morelia, Michoacan, Mexico, and completed her medical education in the U.S. She has traveled extensively around the world, learning from different cultures and expanding her understanding of global healthcare needs. Dr. Toledo-Frazzini actively plans and organizes medical missions to underserved communities abroad, where she not only heals, but inspires others—especially children—to dream big and believe that anything is possible with hard work and dedication. When she is not at work, Dr. Toledo-Frazzini loves outdoor activities like biking and hiking, yoga and meditation, as well as exploring her creative side through art, music, dancing, and painting. She also enjoys movies and traveling—experiences that fuel her desire to give back.
I was born and raised in Mexico, where my early experiences as a “sick child” inspired a deep admiration for the medical field and inspired me to become a doctor to give back. My father, a rural physician, and my mother, a local community volunteer, served as powerful role models and helped shape my passion for healing and service. I have a strong interest in whole-person care—treating not just illnesses, but the emotional, social, and cultural aspects of my patients’ lives. I promote preventive care, healthy habits, and a mindset of joy and resilience, empowering my patients to live long, fulfilling lives.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone six months and older get vaccinated every flu season.
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With ARC Same-Day care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-272-4636 Fax:
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
She explained everything concisely and actually tailored treatment to my specific needs.
Fast easy and efficient
Everyone was very friendly and helpful
Todo súper bien. El enfermero de la doctora es súper agradable y se tomó su tiempo en examinar.
Everything went well and I was extremely impressed with everything from today! The staff checking people in was friendly and quick, then my name was called very fast and the person who took me back and got my vitals etc was very friendly and had good bedside manner as did the doctor who saw me. She was friendly and took the time to listen to me and everything.
They heard me and didn’t rush to the patient. Good patient satisfaction
Welcome to the Family Medicine team of Same-Day Care!
April 16, 2025 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)