All gynecology-only and obstetrics and gynecology (Ob/Gyn) clinicians at ARC Seton Northwest have relocated their practice. Read letter.
You can receive your flu shot and COVID-19 vaccine at the same time by booking a flu or COVID-19 vaccination appointment or requesting them at your next primary care visit.
Learn more about flu shots and COVID-19 vaccines at ARC.
Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Dr. Toledo-Frazzini only sees patients for Same-Day illness and injury at ARC clinics as needed. Patients should always follow-up with their primary care physician (PCP).
Dr. Toledo-Frazzini grew up in Morelia, Michoacan, Mexico, and completed her medical education in the U.S. She has traveled extensively around the world, learning from different cultures and expanding her understanding of global healthcare needs. Dr. Toledo-Frazzini actively plans and organizes medical missions to underserved communities abroad, where she not only heals, but inspires others—especially children—to dream big and believe that anything is possible with hard work and dedication. When she is not at work, Dr. Toledo-Frazzini loves outdoor activities like biking and hiking, yoga and meditation, as well as exploring her creative side through art, music, dancing, and painting. She also enjoys movies and traveling—experiences that fuel her desire to give back.
I was born and raised in Mexico, where my early experiences as a “sick child” inspired a deep admiration for the medical field and inspired me to become a doctor to give back. My father, a rural physician, and my mother, a local community volunteer, served as powerful role models and helped shape my passion for healing and service. I have a strong interest in whole-person care—treating not just illnesses, but the emotional, social, and cultural aspects of my patients’ lives. I promote preventive care, healthy habits, and a mindset of joy and resilience, empowering my patients to live long, fulfilling lives.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone six months and older get vaccinated every flu season.
Learn More
With ARC Same-Day care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-272-4636 Fax:
Rating based on “Did the doctor or advanced practice clinician (APC) provide the care you expected?”
Dr Frazzini listened to what I had to say and answered all my questions.
I like the welcoming customer service that I received when I entered the clinic. I also really like nurse and Dr. was extremely nice and had a great bedside manner. I would definitely go back to this ARC location again.
A triage nurse from my mother’s geriatrician, Dr. Gowrishankar Gnanasekatan, helped arrange an appointment today at the NOW CLINIC in Cedar Park because he was unavailable to see her. My 93-year-old mother was very sick with acute bronchitis, and Dr. Toledo provided wonderful care. We are grateful to the nurse who helped us get the appointment and to Dr. Toledo and her staff for caring for my mother. We hold this clinic in high regard and highly recommend it
All Good
Thanks for her service!
Everyone was very helpful.
Welcome to the Family Medicine team of Same-Day Care!
April 16, 2025 1 min read
Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)