Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Dr. Meuse is now scheduling appointments for clinic visits beginning November 12, 2025, for patients ages 18 and older. For appointments, call ARC Four Points at 737-247-7200.
Dr. Meuse was born in Utah and in his early youth, lived in California, but moved around often until his high school years in Southlake, TX. In his free time, Dr. Meuse enjoys spending time with his family, who are “all big gaming nerds,” playing disc golf, and snowboarding. He also enjoys watching soccer, football, and hockey. Among his favorite local spots are the numerous disc golf courses in our region.
I chose a career in Neurology because my great-grandmother had Alzheimer’s, and I remember seeing her memory worsen as I was growing up. My practice philosophy is that every patient deserves to be listened to, and for their provider to take the time to do so.
An EEG is a test that detects abnormalities in your brain waves, or in the electrical activity of your brain. The test is used to help detect neurological issues.
Electromyography (EMG) measures muscle response or electrical activity in response to a nerve’s stimulation of your muscle. The test is used to help find nerve and muscle problems.
ARC neurologists and advanced practice clinicians (APCs) provide care for a variety of neurological conditions, including stroke, seizures, Parkinson's disease, migraines, and dementias.
A stroke, or brain attack, happens when blood flow to your brain is stopped. It's an emergency situation. Stroke symptoms may happen suddenly and each person’s symptoms may vary. Symptoms may include weakness, drooping, or numbness of the face, arm, or leg, usually on one side of the body, having trouble reading, speaking or understanding, problems with vision, such as dimness or loss of vision in one or both eyes, dizziness or problems with balance or coordination.
737-247-7200 Fax: 512-406-7368
Rating based on “Did the doctor or advanced practice clinician (APC) provide the care you expected?”
My physician was incredible. He gave me a thorough assessment and was very knowledgeable. I appreciate the education. His medical assistant was super charming. We had lots of laughs about being women. The front desk was very helpful and sweet. I always have a lovely experience at ARC.
Everyone was kind, patient, and understanding.
Drr. Meuse takes his time and answers every question. He doesn’t make me feel rushed or like I don’t have the time and space I need to be thorough.
Dr. Muse is an excellent doctor. Listens and answers all questions and makes suggestions for care. Very patient and professional.
Every aspect seems well organized and professional. No long waits. This medical facility is the best experience I have had at any doctor offices I’ve ever been to.
Excellent doctor. Knowledgeable, attentive, empathetic. I highly recommend.
Welcome to the Neurology team at ARC Four Points!
October 21, 2025 < 1 min read
Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)