Select ARC specialty physicians and advanced practice clinicians (APCs) have relocated to our new clinic, ARC South Specialty. If this move affects any of your scheduled appointments, you will receive communications via email, text, or phone. Please review all notifications from ARC before any upcoming appointments. Read more.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Dr. Schmerber is an ARC Family Medicine physician who sees patients at ARC clinics as needed.
Dr. Schmerber grew up in Cedar Park, TX, and is excited to be back in Central Texas. In his free time, he enjoys taking a dip in “cold, cold Barton Springs,” hyperventilating at the gym lifting weights, and enjoying his “nerdy side” playing chess or video games. And, he says, “perfecting a good bark on my brisket!” Among Dr. Schmerber’s favorite locales is Port Aransas, where he enjoys the sunset, listening to the waves crash and gulls cry, “smelling the fresh salty air and spicy dune grasses.”
I think I decided to be a doctor in 5th grade, as even from a young age I wanted to help people who were struggling. I have always enjoyed the comprehensive approach to a patient that Family Medicine allows. I view myself as a consultant to an individual’s health journey, and strive to give people the tools to get where they want to be with their health.
With ARC Same-Day care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
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ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-272-4636 Fax:
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Great visit! Very thorough!
I appreciate Dr. Schumerber'tsking the time to really know his patient. Always shows concern in how I'm doing personally not just medically. Thank you Dr. Schumerber.
I think this was the most in depth physical I've had in 10 years plus. I felt like he was invested in my wellbeing and wanted me to feel comfortable to tell him what I needed and or what I was concerned about. I didn't feel rushed to get in and out. If you're reading this I appreciate your time! :)
He is a good doctor he answered all my questions
Dr Schmerber is kind, thorough and considerate.
Dr Schmerber provided excellent care. He showed genuine concern about my injury and was very thorough with exam and options for treatment. He made me feel involved in my treatment plan and I felt he covered all concerns I might have had concerning my injury. I am beyond pleased with the care he provided!
Welcome to the ARC Family Medicine team!
November 20, 2024 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)