Effective Monday, January 19, 2026, ARC opens a new specialty clinic, ARC Greenlawn Specialty, with 15 physicians and advanced practice clinicians (APCs) relocating practices to this clinic. If this change affects your appointment(s), you will receive communications via email, text, or phone. Please be sure to read all notifications from ARC. Read more.
Schedule your flu shot at your nearest ARC clinic to stay protected. It's easy to get your flu shot:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Float Physicians and APCs Ages seen: 18 - 99 Joined ARC: 2024
Dr. Schmerber is an ARC Family Medicine physician who sees patients at ARC clinics as needed.
Dr. Schmerber grew up in Cedar Park, TX, and is excited to be back in Central Texas. In his free time, he enjoys taking a dip in “cold, cold Barton Springs,” hyperventilating at the gym lifting weights, and enjoying his “nerdy side” playing chess or video games. And, he says, “perfecting a good bark on my brisket!” Among Dr. Schmerber’s favorite locales is Port Aransas, where he enjoys the sunset, listening to the waves crash and gulls cry, “smelling the fresh salty air and spicy dune grasses.”
I think I decided to be a doctor in 5th grade, as even from a young age I wanted to help people who were struggling. I have always enjoyed the comprehensive approach to a patient that Family Medicine allows. I view myself as a consultant to an individual’s health journey, and strive to give people the tools to get where they want to be with their health.
With ARC Same-Day care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
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ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
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Rating based on "Did the healthcare provider or doctor provide the care you expected?"
I really felt heard and validated! It was a great visit. He was very professional and also genuinely interested in helping me figure out what’s going on with me . I wish he could be my PCP but he’s a floater. But he is a Great doctor.
I liked how I was explained exactly what the results were and meant. And the remedies to perform to prevent future issues. The doctor cares for the well being of their patients and for them to be successful in life, health wise. I couldn’t ask for more haha
I love the professional one on one interest that the staff displays during the visit .
Dr Schmerber was very friendly and had a great bedside manner that made me feel comfortable. His presence allowed for the chance to feel as if I had a decision and the ability to have agency in the decisions.
Solved my worries excellent care.
I appreciate the Doctor taking time to figure out what my next step towards fixing the problem I’m experiencing with my shoulder .He’s awesome great people person. Thank you Doctor Schmerber
Welcome to the ARC Family Medicine team!
November 20, 2024 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)