Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.
All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.
Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.
Medicare patients at ARC are 7.5% less likely to use the ER than other patients across the nation.
Tips for patients
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Far West Ages seen: 10 - 99 Languages: Medical Spanish Joined ARC: 2009
Dr. Childers only sees patients for same-day illness and injury visits. Patients should always follow up with their primary care physician (PCP).
Dr. Childers is married to his high school sweetheart, and they have two boys. He enjoys spending time with his family, exploring Austin, road biking, snow skiing, reading non-fiction, and watching sports. He moved back to Texas after his residency, and is happy to be in the Austin area.
I chose Family Medicine because I love the challenging variety, as well as the opportunity to touch lives in multiple ways. Each day brings new challenges and personalities, and is therefore never dull or monotonous. With Urgent Care medicine, I find that I really enjoy the opportunity to help fix whatever pressing need the patient brings to me.
With ARC Same-Day Care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
Learn More
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-346-6611 Fax: 512-406-7315
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Both MA at the front desk and Dr Childers were so sweet and helpful
No complaints. Everything went very well.
I really appreciated that I got an appointment quickly given my problem. Everyone was very helpful.
Enjoyed my doctors very much. Dr. Childers was very friendly, professional and took the time to answer all my questions. Highly recommend!
Dr. Childers is a very kind and compassionate practitioner.
The Dr and Staff were very caring and supportive during my entire visit.
AUSTIN, TX – NormanMD, one of the largest urgent care telemedicine providers in Central Texas, and the Austin Board of REALTORS® (ABoR), a trade association serving over 18,000 real estate professionals across 18 counties in Central Texas, announced today a new partnership enabling ABoR members to receive discounted subscriptions on 24/7 virtual urgent care visits powered by Austin Regional Clinic (ARC).
March 9, 2022 3 min read
November 17, 2020. Austin Regional Clinic (ARC) has launched subscription plans for eMD Access, its 24/7 on-demand telemedicine service. For the last four years, the much-used service has been available only to ARC employees and members of other insurance and employer plans; beginning today, it is open to anyone.
November 18, 2020 3 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)