Austin Regional Clinic

Austin Regional Clinic

Austin Regional Clinic

Larry Kravitz

Larry C. Kravitz, MD

Family Medicine

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with the local Austin company Humm Systems to install feedback tablets in our exam rooms to collect patient feedback at the time of the doctor’s visit. Humm is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Tablets are either available in the exam room or at the front desk. All patients can provide feedback on the tablets at any time during or after their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks five basic questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Feedback tab on the provider bio page on the website. We calculate our star ratings based on responses to the below questions.

  1. Ease of making appointment
  2. Helpfulness of front desk staff
  3. Helpfulness of medical staff
  4. Did doctor or NP/PA provide you with the care you expected?
  5. How likely is it that you refer a friend or family member to this doctor or NP/PA?

Why don’t all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician.

How is patient information protected?

Patients are anonymous when they fill out the feedback tablets. There is no personally identifiable information displayed at any time.

Dr. Kravitz currently has long wait times for new patients. Please see below for physicians he recommends to new patients wanting to transfer or establish care at ARC.
ARC Quarry Lake
📞 512-338-8388📞 512-338-8388

More Info

I believe each of us has a job to commit to being a force towards bettering our world, each bringing our own unique talents and skills. I carry that belief in my heart.

 

To me, medicine is not a job, a career, or a profession. Becoming a physician is committing to an identity. It is who you choose to be, always. It is a commitment to putting the care of all people front and center in all aspects of your life. I honor that physician identity by aiming to heal and comfort the sick without judgment and without regard to our differences, whatever they may be. It is my role in the healing of this world and my commitment as a physician and an individual.

 

In the words of Mother Teresa, ‘The good you do today may be forgotten tomorrow. Do good anyway. Give the world the best you have and it may never be enough. Give your best anyway.’

Currently, Dr. Kravitz has long wait times for new patients. If you would like to establish care at Austin Regional Clinic, he highly recommends his ARC Quarry Lake Family Medicine and Internal Medicine Colleagues listed below:
 
Family Medicine
Internal Medicine
Dr. Kravitz is a team doctor for the Austin Spurs Basketball team.
 

Personal Summary

Dr. Kravitz is married with two children. He is an avid athlete, having run eight marathons, four half Ironmans, and numerous triathalons. Dr. Kravitz is also a top swimmer, participating for many years with the Masters Swim Team including placing in the top 10 in two competitions at the 2012 United States Masters Swimming Spring Nationals. Dr. Kravitz also volunteers with Community First Village, a local facility providing physical and behavioral health care for the homeless. And even with all his activities, Dr. Kravitz enjoys reading whenever he has a rare quiet moment.

Professional Positions and Honors

Dr. Kravitz holds these positions and honors:
  • Physician of the Year Nominee, Travis County Medical Society, 2011.
  • Teacher of the Year (twice), University of Florida Family Practice Residency
  • Team Physician, Austin Spurs
  • Affiliate Faculty, Baylor College of Medicine and University of Texas Southwestern Medical School and Dell Medical School
  • Member, Travis County Medical Society
  • Texas Monthly Super Doctor 2007, 2008, 2010, 2011
  • Patients' Choice Award, vitals.com, 2008, 2009, 2010, 2011, 2012, 2014, 2015, 2016, 2017
  • Compassionate Doctor Recognition, vitals.com, 2010, 2011, 2012, 2014, 2015
  • Outstanding Service to ARC and the Community Award

Recommended Resources

📅 Request an Appointment with Larry C. Kravitz, MD

Joined ARC

1987

Education

B.S. in Chemistry, University of Florida, Gainesville, FL

Medical School

George Washington University School of Medicine & Health Sciences, Washington, DC, 1979

Residency / Internship

Shands Hospital at the University of Florida, Gainesville, FL, 1982

Certification

Board Certified in Family Medicine

Languages

Limited Spanish

Comments or Questions?