Select physicians and advanced practice clinicians (APCs) from ARC East 7th, ARC Goodnight Ranch, ARC South 1st, ARC South 1st Pediatrics (formerly ARC South 1st Specialty & Pediatrics), and ARC Southwest are relocating to our new clinic, ARC South Specialty, this summer.
If this move affects any of your scheduled appointments, you will receive communications via email, text, or phone. Please review all notifications from ARC before any upcoming appointments.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Dr. Mustafa only sees patients for Same-Day illness and injury visits. Patients should always follow up with their primary care physician (PCP).
Dr. Mustafa was born and raised in Milwaukee, Wisconsin. In his free time, he loves working out, trying all kinds of cuisines, traveling, hiking, spending time with family, and “sleeping – because all of that is exhausting!” Although Dr. Mustafa is relatively new to Austin, he already loves the gardens around the city.
I wanted to be a physician since I was nine years old; I loved studying human anatomy, and loved science. I chose Family Medicine because I wanted to always be able to practice the full breadth of medicine. I believe in continuing to be a student of medicine, listening and learning from all those who are willing to teach and to practice, and help those who need it with no discrimination. My goal is to provide the best care I can to the best of my ability.
With ARC Same-Day care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
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ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-346-6611 Fax: 512-406-7315
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Mustafa took the time to answer our questions regarding what to I would need to do (next steps) depending upon the outcomes of my x-rays. He did not act rushed. He gave me the info I needed. He saw me last minute, treated me like his own pation and he is is ABSOLUTELY FABULOUS!!!
I was seen quickly and the staff was very helpful.
I was happy with the very quick wait time and the very pleasant doctor experience.
My first visit there. Everyone was friendly and professional. The time it took to see my Dr was fast and we had my diagnosis and treatment plans in order within 10 minutes
Once I got there, everything was great.
I was down with a sinus infection. Been going on for 10 days. Post visit, I am on the road to recovery!
Welcome Shadi S. Mustafa, MD, Family Medicine to the Same-Day Care team at ARC Far West.
July 27, 2022 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)