ARC After Hours clinics are open throughout the Independence Day weekend. All other ARC clinics will be closed in observance of Independence Day.
NormanMD, 24/7 on-demand urgent care powered by ARC, provides access to adult medicine and pediatric physicians and advanced practice clinicians (APCs) all year round — even during the holidays.
Select ARC specialty physicians and advanced practice clinicians (APCs) have relocated to our new clinic, ARC South Specialty. If this move affects any of your scheduled appointments, you will receive communications via email, text, or phone. Please review all notifications from ARC before any upcoming appointments. Read more.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Dr. Chaudhury only sees patients for Same-Day illness and injury visits. Patients should always follow up with their primary care physician (PCP).
Dr. Chaudhury enjoys spending time with her family, and in activities that include reading, cooking, and traveling.
I strive to provide thorough and efficient care to my patients as much as possible within the boundaries of urgent care, so that they feel better and feel cared for.
With ARC Same-Day care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
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512-244-9024 Fax: 512-406-7342
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr.Chaudhury is so professional and took her time to listen to my concerns. Explained everything clearly.
I felt as if the nurse and doctor genuinely cared about my wellbeing i
First time I've seen Dr. Chaudhury and she was helpful, respectful, and knowledgeable.
Nothing was really explained to me. It was get me in and get me out. I was also told about another medicine and didn't receive it that may have helped. The quality of care at ARC has continually deteriorated but this office sure can bill for everything.
Visit was easy to schedule with same day appointments and doctor was very thorough with excellent manner
I was taken care of on time and everything went well.
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)