ARC MyChart Maintenance: Due to technical maintenance, ARC MyChart will be unavailable Saturday, July 11, 7:00pm – Sunday, July 12, 7:00am. Call 512-272-4636 to schedule a visit or speak with a nurse.
Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Effective Monday, January 19, 2026, Daniel Piligian, PA-C, is seeing patients at ARC Greenlawn Specialty. He is no longer seeing patients at ARC Round Rock.
Daniel Piligian grew up in Novi, Michigan. When he’s not working, he spends time with his wife and two children. He enjoys staying active, whether exercising or playing recreational sports. He also loves to attend both collegiate and professional sporting events. Though relatively new to Central Texas, Daniel is a “huge BBQ enthusiast” and is open to suggestions for the best barbeque in the area!
Learn more about Physician Assistants.
I chose a career in medicine, particularly orthopedics, because, as a youth, I sustained multiple sports injuries that required the expertise of an orthopedic surgeon. I became fascinated by the surgeon’s ability to evaluate, diagnose, and treat patients in a timely manner. I believe in treating each of my patients as if they were a member of my family, and to provide a high level of care with an emphasis on patient education.
Elbow fractures can be caused by falls on the elbow, direct blows to the elbow, and falling on an outstretched hand where the elbow is bracing the fall.
Elbow pain may include discomfort in the area's joints, muscles, tendons, or ligaments.
Fracture treatment to put the pieces of bone back in place, control the pain, give the bone time to heal, prevent complications, and restore normal use of the fractured area.
Hip arthritis treatment offers comprehensive care to alleviate or reduce pain and improve mobility.
An ARC physician or advanced practice clinician (APC) can help determine the cause of your hip pain and provide treatment to relieve or reduce discomfort.
Knee arthritis treatment offers comprehensive care to alleviate or reduce pain and improve mobility.
An ARC physician or advanced practice clinician (APC) can help determine the cause of your knee pain and provide treatment to relieve or reduce discomfort.
Platelet-rich plasma (PRP) injections utilize platelet-rich plasma therapy to promote healing and reduce pain.
ARC physicians and advanced practice clinicians (APCs) provide care to relieve or reduce shoulder pain and discomfort.
Steroid injections are a non-surgical procedure that can help reduce pain and swelling, providing effective relief.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Learn More
Viscosupplement injections introduce hyaluronic acid into your joints to help reduce pain and swelling.
512-259-3467 Fax: 512-406-7303
737-399-2200 Fax: 512-406-6299
512-454-4561 Fax: 512-406-7330
Rating based on “Did the doctor or advanced practice clinician (APC) provide the care you expected?”
I appreciated being welcomed with warm smiles, as medical appointments can often be stressful because of the uncertainty they involve.
Dr. Daniel was extremely pleasant, informative, and a great listener! I felt very heard, taken care of, and got all of my questions answered. Truly cannot overstate how positive of an experience this visit was! He deserves a raise, an award, something!
I am SO happy to know PA-C Daniel Piligian and his staff! Kudos to passing the knowledge of home therapies (exercises) as well! I am so blessed to have them on my Care Team!
Everyone was friendly, courteous, helpful, and professional.
Daniel (Danny) P. was very friendly. He listened patiently and had relevant information and exercises for me. He was helpful and encouraging. His attitude is outstanding. I'm very thankful for his care.
Very friendly and approachable. Answered all my questions and concerns.
Daniel Piligian will be seeing patients at:
Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)