Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Dr. Merryman has relocated to ARC Four Points on Monday, March 2, 2026. His last day seeing patients at ARC Quarry Lake was Wednesday, February 25, 2026. Please see below for physicians and advanced practice clinicians (APCs) he recommends to patients wanting to transfer or establish care at ARC. Read letter.
Family Medicine
Internal Medicine
Dr. Merryman has been married for 50 years and has four adult children and five grandchildren. In his free time, he enjoys fly fishing, landscaping, hiking, and traveling in Europe. Dr. Merryman is also active in his local church.
Learn more about Doctor of Osteopathic Medicine (DO).
My goal is to promote my patient’s involvement in their own health with an emphasis on preventive medicine. I strive to guide my patients into a healthier lifestyle, and help them manage their illness by directing specialty referrals when necessary.
An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventive measures for you.
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Breast exams are check-ups, mammograms, and other types of screenings that look for for changes or problems in the breast tissue.
Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone six months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
Medicare Wellness visits are an annual benefit provided to patients with a Medicare, Medicare Advantage, or Medicare Supplement insurance plan. These visits include a review of your health, medications, health history, and more.
ARC Family Medicine doctors can perform in-clinic minor procedures.
ARC Family Medicine doctors and advanced practice clinicians (APCs) can provide care, treatment, or referrals to address musculoskeletal issues that cause you pain and discomfort.
Annual pap tests are used to screen for cervical cancer.
Prostate screenings help detect early signs of prostate cancer.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
737-247-7200 Fax: 512-406-7368
Rating based on “Did the doctor or advanced practice clinician (APC) provide the care you expected?”
Went well
Love Doc Merryman
Dr. Merryman is very thorough and made me feel that he truly cares about my health. One of the very best doctors at ARC.
Dr Merryman is great. Thoughtful, caring, professional.
It was a pleasant meeting with the doctor and a good talk with everything that needed to be covered.
The professionalism of Dr. Merryman and all of the people I worked with, including the front desk personnel and the person who did the weigh-in, blood pressure check, and updating of info. Everyone seemed interested in my needs/questions/thoughts and applying their knowledge and expertise to the tasks. My first visit to the 4 Points location was rewarded by excellent service from everyone with whom I interacted.
Welcome back to the Family Medicine team at ARC Quarry Lake!
May 18, 2023 < 1 min read
Dr. Merryman has retired from ARC. His last day seeing patients was June 30. Please see below for physicians he recommends to patients wanting to establish care at ARC Quarry Lake. (Read letter)
Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)