Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Bright HealthCare have assured us they will cover their members through 2022. ARC is still here to care for you and your family. Check our insurance page for the 2023 Exchange plans we accept.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC East 7th Joined ARC: 2022
Dr. Nolan grew up in the Chicago area and moved to Austin with his wife, also a Midwesterner, over 17 years ago “to find a warmer spot.” In his free time, Dr. Nolan enjoys playing music and building musical instruments, as well as other woodworking projects.
I chose medicine because I was inspired as a child by my pediatrician. I found my specialty while doing research in neuroscience as an undergraduate that eventually developed into a PhD thesis. Neurology is a field of medicine that involves a holistic approach to the health of the patient. I enjoy approaching the care of my patient and their often complex medical issues by trying to understand their problem and improving their systems.
Electromyography (EMG) measures muscle response or electrical activity in response to a nerve’s stimulation of your muscle. The test is used to help find nerve and muscle problems.
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A stroke, or brain attack, happens when blood flow to your brain is stopped. It's an emergency situation. Stroke symptoms may happen suddenly and each person’s symptoms may vary. Symptoms may include weakness, drooping, or numbness of the face, arm, or leg, usually on one side of the body, having trouble reading, speaking or understanding, problems with vision, such as dimness or loss of vision in one or both eyes, dizziness or problems with balance or coordination.
737-910-6700 Fax: 512-406-6296
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Nolan addressed my mothers concerns. Thank you for informing her family in detail what could be causing her dizziness outside of old age. Thank you!
All's well. Well done
It was fine.
Nurse was excellent!
I trust his knowledge & expertise.
I had a nerve test and I appreciated that the procedure was explained to me. The tech snd Dr were very nice and had great bedside manner.
Dr. Nolan iscurrently accepting new patients. Call to schedule at:
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)