Scheduling for COVID-19 vaccine appointments for ages 6 months+ is now available:
Scheduling for ARC flu clinics is now available. It's easy to get your flu shot:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Medical Plaza Specialty Ages seen: 0 - 99 Languages: Taiwanese Joined ARC: 2009
Dr. Kiang enjoys outdoor activities and spending time with family and friends.
Learn more about Doctor of Osteopathic Medicine (DO).
'The way to gain a good reputation is to endeavor to be what you desire to appear.' - Socrates
Your ARC dermatologist or advanced practice clinician (APC) will help you decide on the best treatment plan for your acne.
Learn More
A skin biopsy is done by removing cells or skin samples from your body for laboratory examination. The skin samples are used to help diagnose skin conditions and determine a treatment plan for you.
Your ARC dermatologist or advanced practice clinician (APC) works with you to provide care to help ease chronic skin conditions like psoriasis, eczema, lupus, etc.
Detecting severe skin conditions early can improve your quality of life. Our ARC dermatologists and advanced practice clinicians (APCs) can provide the proper care for skin cancer and other skin lesions.
An ARC dermatologist or advanced practice clinician (APC) can evaluate, diagnose, and treat bacterial, viral, and fungal infections.
Find out what is causing your hair loss and nail disorders and receive treatment to get them back to a healthy state.
Dermatologic therapy injections that deliver medication deep into the muscle or skin lesions.
The evaluation of suspicious moles and skin areas can help detect skin cancer and chronic conditions.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-260-1581 Fax: 512-406-7309
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
The doctor is very knowledgeable, good skill set, good communication skills, same for his staff.
Very pleasant visit with all personnel. Thank you.
Great Dr. as well as nurse. I was very apprehensive about being there. The nurse was very empathetic and showed a great deal of care. The Dr. himself was amazingly mellow and low key. He answered all my questions and was completely reassuring of my insecurities. Good people.
Very easy, on time, smooth, and professional. Thank you!
Everyone was very helpful and friendly. They explained everything at every step. I’ve recommended Dr. Kiang to friends.
Dr. Kiang was personable and diligent in ensuring a comprehensive exam. He made sure all of our questions were answered.
42 ARC physicians have been named to Austin Monthly's "Top Doctors 2025." See who's on the list.
January 7, 2025 < 1 min read
ARC Dermatologist Shwol-Huo (Danny) Kiang, DO, FAAD, talks about changes in moles to watch for.
September 4, 2024 2 min read
50 ARC physicians named to Austin Monthly's "Austin’s Top Doctors 2024." See who's on the list.
January 4, 2024 < 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)