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Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC South 1st Specialty and Pediatrics Ages seen: 18 - 99 Languages: Urdu Joined ARC: 2023
Dr. Yousuf is married with “three wonderful boys.” When she is not working, she enjoys cooking for her family, exercising, and watching movies. On Sunday afternoons, Dr. Yousuf and her family can often be found enjoying their favorite meal at Torchy’s!
I chose Endocrinology for its complexity and dynamic nature, which allows for a deep understanding of hormonal systems and the challenge of diagnosing and treating hormone-related disorders. My personal journey from Pakistan to the United States to pursue medicine and further specialization in Endocrinology has instilled in me a deep appreciation for the diversity of patient populations. I strive to provide comprehensive and compassionate care while positively impacting each one of my patients’ lives and their overall well-being.
ARC's Diabetes Care program offers care for patients living with a type of diabetes, including type 1, type 2, and gestational diabetes.
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Hypogonadism treatment focuses on restoring normal hormone levels and addressing symptoms associated with low testosterone or estrogen.
Osteoporosis care involves a comprehensive approach aimed at preventing bone loss, promoting bone health, and reducing the risk of fractures.
Thyroid care includes the treatment and management of parathyroid disorders affecting the endocrine system.
ARC offers care and treatment for conditions affecting the pituitary gland.
Preventive care for prediabetes and cholesterol involves a proactive approach to reduce the risk of developing diabetes and cardiovascular diseases.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Thyroid care includes the treatment and management of thyroid disorders affecting the endocrine system.
512-443-1311 Fax: 512-406-6266
Austin’s Top Doctors, Austin Monthly, 2024
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Yousuf is very thorough and addressed all my concerns.
I’ll follow Dr Yousuf wherever she goes. I’m so lucky to have the BEST endocrinologist, she cares and has so much compassion for her patients. THANK YOU DR YOUSUF 🙏
This is only my second appt w Dr Yousuf. She impressed me once again by her thorough & detailed discussion of my tests, labwork, & current issues. She’s an excellent physician.
I liked the quick service I received. Bedside manner was good - the doctor spent time to explain everything to me.
I am so pleased with my doctor and staff. The whole staff were so professional and giving details to my understanding of my medical needs. They had so much patience and was so polite to me. Thank you as always.
Everything is ok
Please welcome Austin Regional Clinic’s new physicians and APC and find out which specialists are transferring to new locations.
August 30, 2024 1 min read
50 ARC physicians named to Austin Monthly's "Austin’s Top Doctors 2024." See who's on the list.
January 4, 2024 < 1 min read
Dr. Manish Naik shares expansion plans for locations and specialties.
July 27, 2023 2 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)