ARC Southwest After Hours will be closed Friday, June 12 - Sunday, June 14 due to building maintenance.
All other ARC After Hours clinics will be open this weekend, 8:00am - 5:00pm.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Dr. Magdamo only sees patients for Same-Day illness and injury visits. Patients should always follow up with their primary care physician (PCP).
Dr. Magdamo enjoys spending his time with his wife, daughter, and their Boston terrier. He also enjoys traveling, golfing, watching a good movie in high-def, and spending time outdoors.
I believe in taking responsibility for my patients to ensure good health, and having a respectful, friendly atmosphere while promoting open communications with each one.
With ARC Same-Day care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
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ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-244-9024 Fax: 512-406-7342
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
1st visit and he was very cordial and professional. I did not feel rushed at all. Would definitely see him again.
I like that the visit didn't take long and the doctor knew right away what i had
Staff was pleasant and efficient. Dr. Magdamo was patient and easy to talk to. I always have good experiences at ARC Round Rock.
Positive and friendly staff overall. Dr. Magdamo explained next steps and thoroughly answered my questions. The visit was efficient and not rushed. He took the time to listen to situation as did Maria, the nurse. Thanks for the consistent great service.
Everyone was great.
All of the staff were helpful and respectful. Dr. Magdamo was attentive and listened to my presenting concerns. He explained my treatment plan clearly and was responsive to all my questions. I really appreciated his bedside manner and care. Round Rock ARC is my preferred clinic for illness visits. Thank you all so much for making accessing quality care so easy.
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)