COVID-19 updates Masking policy Scheduling help Bright HealthCare will not offer their plan in Texas in 2023
We're open on Thanksgiving
Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Please pay your bill online at mychartarc.com or arcbillpay.com. We do not contract with any third-party bill-pay service. Questions? Visit arccontact.com 24/7 or call 512-407-8686 during business hours.
We are experiencing some technical issues with online scheduling. If you need to schedule an appointment, please click here to request an appointment or call 512-272-4636.
Bright HealthCare have assured us they will cover their members through 2022. ARC is still here to care for you and your family. Check our insurance page for the 2023 Exchange plans we accept.
ARC After Hours clinics are open on Thanksgiving Day, Friday evening and throughout the weekend.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients
ARC Cedar Park Building C
Ages seen from 21 to 99
Dr. Rajan grew up in Bentonville, Arkansas. In her free time, Dr. Rajan enjoys exploring nearby trails and spending time with her family. When she is on vacation, Dr. Rajan says “you can most definitely find me at a beach!” One of her favorite Central Texas locales is Mozart’s Coffee Roasters in Austin, where she loves “watching the sunset with a cup of coffee and a sweet treat.”
I cannot remember a time when I did not want to be a doctor. I love every aspect that medicine has to offer: the science, the research, and most importantly, the patients. I believe honest communication is the key to maintaining the patient-physician relationship. I strive to keep an open conversation and have a team-based approach for the best outcome for my patients.
A Flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Mon - Fri: 5:30pm - 9:00pm
Sat & Sun: 8:00am - 5:00pm
Call 512-346-6611 for an appointment. Last appointment is 30 minutes before closing.
Rating based on the helpfulness of the doctor's nurse and/or medical assistant (MA)
Dr. Rajan was attentive to my needs and provided good advice.
i loved that my doctor went over all my sypmtoms and explained it all to me so i could understsnd. then furtheer more asked me if i had any questions or concerns. this made me feel like i was in GOOD HANDS. she showed that she cared. and that is important to me. thank you again
Every one there is very friendly and helpful. Girl at the front desk was so good about calling me back to set an earlier appointment.
It was a great visit.
Super happy with the service
I always enjoy my visits with my primary doctor. She follows up on previous issues and recommends any additional care I need. She's respectful and friendly while still maintaining her professional demeanor. I'm extremely satisfied with my ongoing medical care. I'm confident that I am receiving the best care possible.
Dr. Rajan is currently accepting new patients.
Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)