Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Bright HealthCare have assured us they will cover their members through 2022. ARC is still here to care for you and your family. Check our insurance page for the 2023 Exchange plans we accept.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Far West Medical Tower Ages seen: 0 - 99 Joined ARC: 2004
Dr. Godhania is married with one daughter. He enjoys playing golf and tennis, and watching all sports, especially NFL football.
When I care for patients, I like to not only treat their ailments, but also to empower them through education to help heal themselves.
ARC podiatrists may treat bunions, ingrown toenails, hammer toes, plantar fasciitis, etc., through foot and ankle surgery. A podiatrist can provide you with a diagnosis and treatment plan to address your specific symptoms.
Learn More
Orthotics are medical aids prescribed by your podiatrist to improve foot and ankle issues, including foot deformities, arch pain, heel pain, diabetic foot ulcers, lower leg tendonitis, overpronation or over supination, back pain, and bunions.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-346-8888 Fax: 512-406-7321
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr Godhania is kind, he listens well and shows real interest in my foot problems, which are growing over the years. He always has reasonable solutions for me.
Written instructions upon leaving would be helpful.
It was all great 👍
I have not been a regular ARC patient, but every time I come here, the whole operation seems efficient, effective, and pleasant. Staff follow through with what they say they will do. Excellent-
All personnel were exceedingly personable, helpful, informing, positive and caring.
I was put at ease about the situation with my toes and I understand that everything is normal & the healing process will take longer than I want it to be. Dr. Godhania was very professional and helped me understand the process.
Recently, Vikas A. Godhania, DPM, FACFAS, Podiatry, at ARC Far West Medical Tower shares best tips for relieving foot pain.
March 10, 2022 1 min read
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