ARC MyChart Maintenance: Due to technical maintenance, ARC MyChart will be unavailable Saturday, July 18, 7:00pm – Sunday, July 19, 7:00am. Call 512-272-4636 to schedule a visit or speak with a nurse.
ARC MyChart Maintenance: Due to technical maintenance, ARC MyChart will be unavailable Monday, July 20, 11:00pm – Tuesday, July 21, 12:00am. Call 512-272-4636 to schedule a visit or speak with a nurse.
Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Dr. Liu currently has long wait times for new patients.
If Dr. Liu is your primary care provider or you have had an appointment at ARC in the last three years, please book your appointment via your ARC MyChart account or call 512-ARC-INFO (512-272-4636).
If you are new to ARC and want to establish care with Dr. Liu, please call 512-ARC-INFO (512-272-4636) to book an appointment.
New and established patients who would like to book online can view additional scheduling options with the following recommended doctors or advanced practice clinicians (APCs). Click Book Now on their web bio to schedule.
Family Medicine
Dr. Liu is a food fanatic and enjoys trying the numerous restaurants in Austin. She lives an active lifestyle and can often be found running the Town Lake Hike & Bike Trail or playing tennis.
Learn more about Doctor of Osteopathic Medicine (DO).
Internal medicine is the best avenue to not only practice evidence-based medicine, but also form lifelong relationships with patients. I enjoy providing comprehensive care and treating the underlying cause, not just the symptoms.
An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventive measures for you.
Learn More
Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone six months and older get vaccinated every flu season.
At ARC, you are part of your healthcare team, and we make your health care decisions together. Recent developments in both hepatitis C and B have provided us with more effective options to treat and clear or control these viruses.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
Medicare Wellness visits are an annual benefit provided to patients with a Medicare, Medicare Advantage, or Medicare Supplement insurance plan. These visits include a review of your health, medications, health history, and more.
The ARC Population Health is a program that provides a patient-centered model of health care through an organized system of communication and a proactive approach to care. This department within Austin Regional Clinic uses several approaches to accomplish the goal of improved care coordination.
Preventive health care services focus on preventing diseases and conditions caused by environmental factors, genetic predisposition, disease agents, and lifestyle choices.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-443-1311 Fax: 512-406-6266
Rating based on “Did the doctor or advanced practice clinician (APC) provide the care you expected?”
Dr. Liu is an amazing doctor! She is personable and engages in conversation with you that makes you feel seen and heard. She is also very thorough and really cares about her patients! Dr. Liu has a way gently nudging you and helping you make those preventative appointments and screeners that you sometimes put off! I have highly recommended her to my family and friends!
Dr . Sharon Liu I give 10
Love coming to this arc I have the most Amazing down to earth doctor! An is very knowledgeable
I always enjoy Dr Lui. She���s very thorough and make sure I���m up to par on any testing needed
I had to find new providers since we moved from another state. I was very worried about quality of care but Dr Liu was amazing and I���m very comfortable with her as my primary care physician. She answered all my questions and followed up on all the concerns with my health.
Everything went very well
39 ARC physicians in 13 different specialties have been named Austin's Top Doctors 2026 by Austin Monthly magazine.
January 6, 2026 < 1 min read
42 ARC physicians have been named to Austin Monthly's "Top Doctors 2025." See who's on the list.
January 7, 2025 < 1 min read
50 ARC physicians named to Austin Monthly's "Austin’s Top Doctors 2024." See who's on the list.
January 4, 2024 < 1 min read
Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)