Measles - Local update

Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.

Visit the DSHS website to track the current outbreak in Texas.

Pertussis - Local update

Pertussis, also known as whooping cough, is circulating in our area. The best thing you can do to guard your health against pertussis is check that you are up to date on your Tdap or DTap vaccines. If you suspect you may have contracted pertussis or came into contact with someone who was diagnosed, you should schedule an appointment with your primary care doctor or advanced practice clinician (APC). Read our pertussis local update.

ARC Phone Upgrade

ARC phone lines for scheduling, nurse triage, and clinics upgrade on Wednesday, July 23 at 7:00am. This upgrade will allow us to make highly anticipated improvements to our phone services over time. If you experience any phone issues call 512-272-4636.

New and established patients can schedule or cancel appointments at 512-272-4636, ARC MyChart, or ARCappointments.com.

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Jeanette LaFreniere, MD

Jeanette M. LaFreniere, MD Pronunciation Guide

Pediatrics
4.7of 5 | (196) | View Reviews
About our provider ratings

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the healthcare provider or doctor provide the care you expected?
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

Accepting new patients ARC Southwest Ages seen: 0 - 18 Languages: Spanish (limited) Joined ARC: 2021

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About Jeanette M. LaFreniere, MD

  • Dr. LaFreniere grew up in Kansas City and moved to Austin for her residency. She says she “loved the heat and decided to never leave!” When she is not working, Dr. LaFreniere loves being outdoors and being active, including golf, gardening, and visiting local nurseries to add to her plant collection. She and her sister are also on a mission to hike/visit every state park in Texas. Dr. LaFreniere also enjoys having family and friends visit, reading and visiting libraries on her bucket list, and cheering on the Kansas City Chiefs, Kansas City Royals, and K-State Wildcats! Among her favorite local spots are the Lady Bird Johnson Wildflower Center and the Austin Central Public Library.

In 4th grade, I took a summer school science class, and from then on, I wanted to be a doctor. I worked with and volunteered in child-focused activities, so I chose pediatrics, and it was the best choice! Every day, I love working with my patients and their grown-ups, and teaching them about their bodies and health. I believe the best care for a child is evidenced-based and team-based, with the patient, grown-up, and pediatrician as a team. Building relationships is one of the best parts of pediatrics, so I hope my patients see me as someone they trust, so when they grow into teenagers, they have an additional adult to turn to during the rocky moments.

Services

Behavioral Evaluation

Behavioral Evaluation

ARC Pediatrics provides behavioral evaluations to gather information to help your child and family.

Developmental and Autism Screening

Developmental and Autism Screening

Developmental and Autism screenings are tests that help diagnose developmental challenges in children.

Flu Shots

Flu Shots

A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.

Learn More

Hearing Screenings for School-Age Children

Hearing Screenings for School-Age Children

Hearing screenings are tests to help identify hearing loss in children and its severity.

Lactation Support

Lactation Support

If you choose to breastfeed, your ARC pediatrician, Ob/Gyn, advanced practice clinician (APC), or care team can provide advice and recommendations. We also partner with Breastfeeding Success (BFS) to help new parents with specialized educational materials, classes, and visits with a lactation consultant, as needed.

Learn More

Newborn Hearing Screenings

Newborn Hearing Screenings

Hearing loss screenings for newborns help determine if your baby has hearing loss.

Pediatric Eye Exam

Pediatric Eye Exam

ARC pediatric eye exams check eye health and scan for amblyopia risk factors, blurry vision, farsightedness, nearsightedness, vision loss, and more.

Pediatric Immunizations

Pediatric Immunizations

Immunizations are a safe, effective way to protect children from diseases, including some cancers, as well as hospitalization, disability, and death. It is important to maintain routine immunizations during a pandemic or other public health emergency to prevent further outbreaks.

Learn More

Pediatric Meet & Greet

Pediatric Meet & Greet

Preparing for your baby's arrival is an exciting time that can raise questions about the health care your child will receive. A free ARC Pediatric Meet & Greet is an excellent opportunity for you to learn about our practice and inquire about an individual doctor's or advanced practice clinician's (APC) philosophy of caring for infants, children, and teens.

Learn More

Pediatric Newborn Visits

Pediatric Newborn Visits

Our dedicated pediatricians and advanced practice clinicians (APCs) offer comprehensive 3-day and 2-week newborn visits designed to ensure the health and well-being of your newest family member.

Learn More

Telemedicine Visits

Telemedicine Visits

ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.

Learn More

Well-Check Exam

Well-Check Exam

A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors and advanced practice clinicians (APCs) cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.

Learn More

Locations & Hours

Credentials

  • Board Certifications
    Board Certified in Pediatrics
  • Residency
    University of Texas Dell Medical School, Austin, TX, 2021
  • Medical School
    University of Kansas School of Medicine, Kansas City, KS, 2018
  • Education
    BS in Biology, Kansas State University, Manhattan, KS, 2014
  • Professional Positions
    • Member, American Academy of Pediatrics
    • Member, Travis County Medical Society
  • Awards & Honors
    • International Board Certified Lactation Consultant, 2021
    • Karen Teel Award of Excellence during Pediatric Residency, University of Texas Dell Medical School, 2021

Patient Reviews

OVERALL PROVIDER RATING

Rating based on "Did the healthcare provider or doctor provide the care you expected?"

4.7out of 5

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the healthcare provider or doctor provide the care you expected?
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

  • July 17, 2025

    Long wait time between the nurse and doctor, approximately 20 minutes

  • July 10, 2025

    Dr LaFreniere is just absolutely one of the best doctors my teenage girls have had the pleasure to be their pediatric doctor. She’s very smart, kind, funny and very relatable. She really takes her time to get to know my girls and help them with whatever issues they’re dealing with, be it sickness or just the natural awkwardness of the teenage years. We just love Dr La Freniere. My daughter is sad that she has only one year left with her since she’s a senior in high school this year.

  • July 10, 2025

    I accidentally rescheduled my appointment for next week but didn't realize it. I spoke with the scheduler and she called the doc who agreed to squeeze us in. The doctor and staff were all very helpful and kind. My son has sleep away camp next week and now I know he's OK to go! Thanks ARC!

  • July 3, 2025

    Dr. LaFreniere was amazing for helping out my daughter. Will definitely see her again!

  • June 30, 2025

    Very informative meeting. Physician took her time to explain things.

  • June 26, 2025

    I really appreciate how Dr. LaFreniere treats the whole patient. She is respectful of her young patient’s as individuals and has age appropriate conversations and responses.

Mentions

Dr. LaFreniere is currently accepting new patients.

Learn more about prenatal visits and pediatric meet & greets

Surgical providers

Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.

Non-surgical providers

Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.

Ages Seen

Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)