Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.
All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.
Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.
Medicare patients at ARC are 7.5% less likely to use the ER than other patients across the nation.
Tips for patients
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Kyle Plum Creek Ages seen: 7 - 99 Joined ARC: 2017
Dr. Hairgrove is a native Texan, born and raised in the west Texas town of Haskell. When he’s not working, Dr. Hairgrove enjoys spending quality time with his wife and friends, including his golden doodle. He also enjoys playing golf, running, camping, and reading. Dr. Hairgrove’s favorite Central Texas spot is “anywhere with my wife watching a beautiful Hill Country sunset!”
I chose a career in medicine to help fulfill two life passions – to serve humanity and study the physiological processes of the body. As a sports medicine physician, my experiences as a competitive and recreational athlete allow me to empathize with patients’ needs and concerns. I am passionate about treating injuries and also educating patients on injury prevention and the importance of healthy lifestyles. I am always mindful that I am treating a human being, and not exclusively an injury or disease process.
Bracing, casting, and other forms of immobolization help immobilize injured bones, promote healing, and reduce pain and swelling while bones heal from surgery or injury.
ARC Sports & Musculoskeletal Medicine providers offer non-surgical concussion management.
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Diagnostic digital imaging (x-ray) helps ARC doctors diagnose medical conditions, reduces the need for needless invasive exploratory processes, and creates better patient outcomes.
A diagnostic ultrasonography can be used to view internal parts of your body to see if something is wrong or not working properly. They can also be used to help guide injections.
ARC Sports & Musculoskeletal Medicine providers offer non-surgical fracture care.
ARC Sports & Musculoskeletal Medicine providers offer non-surgical management of degenerative musculoskeletal conditions and chronic pain symptoms.
ARC Sports & Musculoskeletal Medicine providers offer non-surgical management of sports injuries and guidance to return to sports activities.
Platelet-rich plasma (PRP) injections utilize platelet-rich plasma therapy to promote healing and reduce pain.
Your ARC medical provider may refer you to a doctor outside of ARC to get an MRI, CT scan, or other procedures not provided by ARC.
Your ARC provider may refer you to a physical therapist outside of the ARC clinic system.
Steroid injections are a non-surgical procedure that can help reduce pain and swelling, providing effective relief.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Viscosupplement injections introduce hyaluronic acid into your joints to help reduce pain and swelling.
512-295-1333 Fax: 512-406-7327
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr Hairgrove has great bedside manner. Takes my concerns seriously and efficiently gets to a treatment plan. I’m feeling better today after my first dose of medication. I sincerely appreciate you having such capable doctors on staff at ARC!
Explained everything, he was doing.
What I liked: Dr. HAIRGROVE seems to care a lot about his patients needs and he spends time understanding the problem at hand and explaining his assessment to his patient. Though his assessment might be inaccurate at times he tries to deeply understand the patient. Although I waited for over an hour to be treated, Dr HAIRGROVE made the wait less annoying. He showed his concern about it by coming to my room to personally apologize about his delay. I disliked the wait but his professional demeanor made it worth it. It made me think that ARC is widely understaffed and that is probably not Dr HAIRGROVE’s fault.
Your staff is most friendly!! I was treated with great care.
He suggested a procedure different from the one we had initially planned and it was a great idea.
Everyone we came in contact with were very friendly and kind.
Dr. Hairgrove is currently accepting new patients. He is a non-surgical Musculoskeletal Doctor.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)