Masking policy

Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.

Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.

Renewing Medicaid Coverage Update

In response to the COVID-19 pandemic, the federal government declared a public health emergency (PHE) and passed a law that allowed you to automatically keep your Medicaid coverage (continuous Medicaid). Based on the new federal law, continuous Medicaid eligibility will end on March 31, 2023, so you need to renew your benefits when it’s time to ensure your coverage will continue if you are eligible.

Patients should look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering. Notices will come in the mail and/or via portal if clients chose electronic notices. They should respond quickly when they receive it.

If you don’t respond to renewal or information requests from HHS, you could lose your coverage.

Read more

Actualización Sobre Renovando la Cobertura de Medicaid 

Como respuesta a la pandemia de COVID-19, el gobierno federal declaró una Emergencia de Salud Pública (PHE, por sus siglas en inglés) y aprobó una ley que le permitió a usted mantener automáticamente su cobertura de Medicaid (cobertura continua de Medicaid). Según la nueva ley federal, la elegibilidad para la cobertura continua de Medicaid se terminará el 31 de marzo, de 2023, por eso necesita renovar sus beneficios cuando se llegue el momento para asegurar que su cobertura va a continuar si usted todavía es elegible.

Pacientes deben buscar avisos de la HHSC en sobres AMARILLOS con el texto “ACCIÓN REQUERIDA” en letras ROJAS. Los avisos llegarán por correo y/o a través del portal en línea si los clientes eligieron recibir avisos electrónicos. Deberían responder con rapidez cuando lo reciban. 

Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.

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ARC MyChart downtime

ARC MyChart downtime: Due to technical maintenance, ARC MyChart will be unavailable 7:00pm Saturday, April 1 to 7:00am Sunday, April 2. To schedule an appointment during this time, please call 512-272-4636 and press "1". You can reach all-night phone nurses by calling any clinic and pressing “4” to speak with a nurse.

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Jerett Zipin, DO

Jerett A. Zipin, DO Pronunciation Guide

Sports & Musculoskeletal Medicine
Sports Medicine
4.8of 5 | (682) | View Reviews
About our provider ratings

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the healthcare provider or doctor provide the care you expected?
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  7. If you would like to be contacted about your visit today, please provide your phone number.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

Accepting new patients Available at Multiple Locations Ages seen: 7 - 99 Joined ARC: 2019

512-244-9024 Book Now Look Up Insurance

About Jerett A. Zipin, DO

  • Dr. Zipin, who grew up in Massachusetts, enjoys triathlons, hiking, woodworking, and spending time with his wife and toddler son. Although relatively new to Central Texas, Dr. Zipin’s favorite Central Texas locale is “anywhere there is good barbeque!”

    Learn more about Doctor of Osteopathic Medicine (DO).

I grew up in a family of physicians, and after several tennis injuries in college, I volunteered in a physical therapy facility and emergency room, where I found my true passion in Sports Medicine. I believe we are all athletes, whether your goals are to run an ultra-marathon or just walk around, pain-free, with your grandkids. Injuries might not always be unique, but the patient and their situation are always individual. I believe in listening to my patient’s goals and needs, and taking a collaborative approach when it comes to deciding what is the most appropriate treatment.

Services

Bracing

Bracing

Bracing restricts movement and can help relieve pressure, help heal, take weight off an injured area, and provide post-operative support.

Casting and Other Forms of Immobilization

Casting and Other Forms of Immobilization

Casting helps immobilize injured bones, promote healing, and reduce pain and swelling while bones heal from surgery or injury.

Concussion Management

Concussion Management

ARC sports medicine providers offer non-surgical concussion management.

Diagnostic Ultrasonography and Ultrasound Guided Injections

Diagnostic Ultrasonography and Ultrasound Guided Injections

A diagnostic ultrasonography can be used to view internal parts of your body to see if something is wrong or not working properly. They can also be used to help guide injections.

Fracture Management

Fracture Management

ARC sports medicine providers offer non-surgical fracture care.

Management of Degenerative Musculoskeletal Conditions and Chronic Pain Symptoms

Management of Degenerative Musculoskeletal Conditions and Chronic Pain Symptoms

ARC sports medicine doctors offer non-surgical management of degenerative musculoskeletal conditions and chronic pain symptoms.

Management of Sports Injuries and Guidance to Return to Sport

Management of Sports Injuries and Guidance to Return to Sport

ARC sports medicine doctors offer non-surgical management of sports injuries and guidance to return to sports activities.

Orthobiologic Injections, Steroid Injections, and Viscosupplementation Injections

Orthobiologic Injections, Steroid Injections, and Viscosupplementation Injections

Orthobiologic, steroid, and viscosupplementation injections can be applied near an injury to help provide temporary pain relief and reduce inflammation of the area.

Referral for Advanced Imaging – MRI, CT, etc

Referral for Advanced Imaging – MRI, CT, etc

Your ARC medical provider may refer you to a doctor outside of ARC to get an MRI, CT scan, or other procedures not provided by ARC.

Referral to Physical Therapy

Referral to Physical Therapy

Your ARC provider may refer you to a physical therapist outside of the ARC clinic system.

Telemedicine Visits

Telemedicine Visits

ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.

Learn More

X-Ray

X-Ray

Standard x-rays are done for many reasons. These reasons include diagnosing tumors, bone injuries, and other reasons for spine pain.

Learn More

Locations & Hours

  • map
    ARC Kelly Lane
    2100 Autumn Slate Drive Suite 150
    Pflugerville, TX 78660
    Get Directions

    737-220-7200 Fax: 512-406-7340

    Mon-Fri: 7:30am - 5:00pm
    Sat-Sun: Closed
  • map
    ARC Round Rock
    940 Hesters Crossing Road
    Round Rock, TX 78681
    Get Directions

    512-244-9024 Fax: 512-406-7342

    Mon-Fri: 7:15am - 9:00pm
    Sat: 8:00am - 5:00pm
    Sun: 8:00am - 5:00pm

    Mon - Fri: 5:00pm - 9:00pm

    Sat & Sun: 8:00am - 5:00pm

    Call 512-346-6611 for an appointment. Last appointment is 30 minutes before closing.

    COVID-19 Curbside Testing

    Mon - Fri: 8:00am - 7:00pm (Closed 12:00pm - 1:00pm)

    Sat & Sun: 8:00am - 5:00pm (Closed 12:00pm - 1:00pm)

Credentials

  • Board Certifications
    Board Certified in Internal Medicine and Sports Medicine
  • Medical School
    New York College of Osteopathic Medicine, Old Westbury, NY, 1999
  • Fellowship
    Primary Care Sports Medicine Fellowship, Methodist University Hospital, Indianapolis, IN, 2004
  • Residency
    NYU Winthrop University Hospital, Mineola, NY, 2002
  • Education
    BS, Hobart & William Smith Colleges, Geneva, NY, 1994
  • Professional Positions
    • Chief, ARC Sports and Musculoskeletal Medicine Department
    • Lead Physician for Concordia University Athletics
    • Lead Team Physician, Azusa Pacific University, Azusa, CA, for all sports, 2005-2019
    • Lead Team Physician, Citrus College, Glendora, CA, for all sports, 2004-2019
    • Lead Team Physician for Hendrickson and Pflugerville High Schools
    • Member, American Medical Society for Sports Medicine
    • Member, Travis County Medical Society
  • Awards & Honors
    • "Austin’s Top Doctors," Austin Monthly, 2021, 2022

Patient Reviews

OVERALL PROVIDER RATING

Rating based on "Did the healthcare provider or doctor provide the care you expected?"

4.8out of 5

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the healthcare provider or doctor provide the care you expected?
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  7. If you would like to be contacted about your visit today, please provide your phone number.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

  • March 15, 2023

    Visit was on time and the staff and doctor were very friendly. I got X-rays done and the entire experience was exceptional

  • March 14, 2023

    Dr Zipin is very friendly and treats me with great care. Very professional

  • March 13, 2023

    The nurse and doc were both so helpful. Really terrific!

  • March 11, 2023

    Dr. Zipin was very professional and helpful. I feel that he cares about his patients. Great Dr. Thank you

  • March 11, 2023

    Aloof

  • March 10, 2023

    Better than expected.

Resources

Additional Resources

Dr. Zipin is currently accepting new patients. He is a non-surgical Musculoskeletal Doctor.

  • ARC Kelly Lane
    2100 Autumn Slate Drive Suite 150, Pflugerville, TX 78660 Get Directions 737-220-7200
    Clinic hours
    Mon-Fri: 7:30am - 5:00pm
    Sat-Sun: Closed
  • ARC Round Rock
    940 Hesters Crossing Road , Round Rock, TX 78681 Get Directions 512-244-9024
    Clinic hours
    Mon-Fri: 7:15am - 9:00pm
    Sat: 8:00am - 5:00pm
    Sun: 8:00am - 5:00pm

    Mon - Fri: 5:00pm - 9:00pm

    Sat & Sun: 8:00am - 5:00pm

    Call 512-346-6611 for an appointment. Last appointment is 30 minutes before closing.

    COVID-19 Curbside Testing

    Mon - Fri: 8:00am - 7:00pm (Closed 12:00pm - 1:00pm)

    Sat & Sun: 8:00am - 5:00pm (Closed 12:00pm - 1:00pm)

Ages Seen

Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)