Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.
Tips for patients
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Buda Ages seen: 0 - 99 Joined ARC: 2001
Dr. Smith only sees patients for illness and injury. Patients should always follow up with their primary care physician (PCP).
Dr. Smith enjoys spending time with his family, especially outdoor activities like horseback riding and golf. He also spends time with friends restoring old cars, and has done volunteer work with Special Olympics.
Learn more about Doctor of Osteopathic Medicine (DO).
I developed a love of medicine as a paramedic and respiratory therapist, and medical school gave me the knowledge and skills to better care for those around me. Being able to help people with different problems continues to be one of the greatest joys of being a family doctor. Besides helping patients with their health problems, I have learned valuable lessons and insights from my patients.
With ARC Same-Day Care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
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ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-295-1608 Fax: 512-406-7325
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr Smith is an amazing doctor. He listens and is kind and takes care of the problem professionally and promptly. Excellent care.
Dr Smith was very kind and explained the pain I was having in a way that was easy to understand. He listened, had the tools to check out my eye injury and gave the proper medication to help me heal
Dr Smith is always pleasant and remembers personal facts about his patients lives. He is always thorough and gets to the core of the issue. It is usually no time before I’m up and running after my visits with him. I have an extremely busy job where I can not afford to take time off. He always gets me on the road to recovery quickly and his plan works. I highly recommend him to everyone I speak to.
Dr. Smith was very friendly, clear and made sure I understood the course of treatment.
I loved that everyone in the office had warm conversations and didn’t rush any concerns. They took the time to get to know the patient medically and personally.
Dr. Smith was very kind and attentive. I would highly recommend him and this location to anyone.
Urgent care services from ARC in Buda
February 15, 2023 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)