ARC Seton Northwest permanently closes at the end of the day on Thursday, October 1, 2026. After September 24, all labor and delivery services provided by ARC clinicians at Ascension Seton Northwest will end. The schedule below reflects when and where our care teams are moving. Read letter.
You can receive your flu shot and COVID-19 vaccine at the same time by booking a flu or COVID-19 vaccination appointment or requesting them at your next primary care visit.
Learn more about flu shots and COVID-19 vaccines at ARC.
ARC MyChart Maintenance: Due to technical maintenance, ARC MyChart will be unavailable Saturday, October 3, 7:00pm – Sunday, October 4, 7:00am. Call 512-272-4636 to schedule a visit or speak with a nurse.
Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Miriam grew up in New Jersey but also spent seven years in Nigeria. In her free time, Miriam likes to relax, but she enjoys cooking for her family, K-dramas, working out, and growing her faith through sermons and reading the Bible. Among her favorite area locales is Zilker Park, “for picnicking and play.”
Learn more about Nurse Practitioners.
I’ve been interested in health care since watching my mom in my younger years in her capacity as a registered nurse at the time, and through the years, she too has advanced, as have I. She showed compassion and empathy towards her patients, and I wanted to emulate her in caring for others. I base my care on my spiritual experience and the foundation that I am not my own, and my mission is to love my neighbor as I love myself, treating others in a way that would please God.
PrEP, or pre-exposure prophylaxis, is a way for people who do not have HIV to prevent getting HIV. This treatment, designed for people who are at substantial risk of getting HIV infection, consists of taking a pill every day.
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Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
Medicare Wellness visits are an annual benefit provided to patients with a Medicare, Medicare Advantage, or Medicare Supplement insurance plan. These visits include a review of your health, medications, health history, and more.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-244-9024 Fax: 512-406-7342
Rating based on “Did the doctor or advanced practice clinician (APC) provide the care you expected?”
All my appointments have always stayed on time. Meaning minimal waiting time in the lobby.
Everyone at ARC was polite, courteous, experts in their area and showed it by providing me with first in class service at every step (front desk, nurse, PCO, phlebotomist). Kudos to all!
I had an amazing experience with Miriam! Im excited she’s going to be my new Primary. I have told my daughter to ask for her as well since Michelle my last Primary has moved on.
I have the best provider in that entire clinic. When I secure messaged my providers nurse, I was seen the next day. My providers hears me and makes sure I am heard.
My visit today was great I’m very satisfied Ty.
The visit was exceptional. I was heard and she appeared to care! Took time to talk to me and help me understand what was going on.
Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)