See the tabs on the left side of the page for detailed MyChart tips.

Give Us Your Feedback

If you have MyChart concerns or would like to provide us with feedback, you may:

MyChart Improvements

10/8/2017 - Austin Regional Clinic has upgraded MyChart! The upgraded MyChart has been redesigned to make it easier for you to navigate and find the information you need even faster.

New features include:

  1. Login and Password Reminders:
    Get your login and password reminders on the ARC MyChart App as you have always been able to do on the web.

  2. Annual Email Confirmations:
    We now ask you to confirm your email address when you first log in and then on an annual basis afterward.

  3. Upcoming and Past Appointments:
    See all of your appointments, past and future, on one page. You can also filter the view and drill down on all items to see more details. Learn more.

  4. Reschedule Appointments: Reschedule most primary care appointments from the Appointment Details page of an upcoming appointment. Learn more.

  5. Add to Calendar:
    Click the Add to Calendar link on any upcoming appointment to add the appointment to your digital calendar. This has always been available on the mobile app.

  6. After Visit Summary:
    Read your after visits summary more easily with the improved color-coded layout and design. Learn more.

  7. My Plan of Care:
    This is a new section that helps remind you what your doctor explained in the visit and helps you track your goals. Learn more.

  8. View Scanned Results:
    When you receive test results from outside labs, you can now see them on your Test Results page in ARC MyChart.

  9. Change Demographics:
    This feature has not changed, but has moved to the [Health] tab. You can use it to update your address, phone number, email and more.

  10. Download My Record:
    Easier ways to download your medical records by visit, range of visits, or complete record. Learn more.

  11. Direct Scheduling for Well-Woman Exam:
    Schedule a Well-Woman Exam with your Ob/Gyn physician via ARC MyChart. Learn more.

  12. Activation in an Instant for Caretaker Access:
    It's easier for patients who would like to have caretaker access for a child or an adult to activate their caretaker accounts from their smart devices in the exam room. Ask your nurse about Caretaker Access and Activation in an Instant.

  13. Define Scheduling Preferences:
    If you prefer your appointments on Wednesday afternoons, you can set up those scheduling preferences in Settings > Other Preferences and choose to use them when you schedule in MyChart. Scheduling staff may also use them when they schedule your appointments. Learn more.

  14. Symptom Checker:
    The prelogin screen on the mobile app has been updated to direct you to other online health tools offered by ARC, including our online symptom checker. Use the guide to better understand the symptoms you are experiencing.

If you are not yet active on MyChart, please ask your doctor or nurse to activate your account at your next visit.