Masking policy

Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.

Beware of third-party billing services

Please pay your bill online at mychartarc.com or arcbillpay.com. We do not contract with any third-party bill-pay service. Questions? Visit arccontact.com 24/7 or call 512-407-8686 during business hours.

Scheduling help

We are experiencing some technical issues with online scheduling. If you need to schedule an appointment, please click here to request an appointment or call 512-272-4636.

Bright HealthCare 2023

Bright HealthCare have assured us they will cover their members through 2022. ARC is still here to care for you and your family. Check our insurance page for the 2023 Exchange plans we accept.

MyChart Login Help Me Book

Jeffrey R. Padalecki, MD

Orthopedics
HipKneeShoulder
4.7of 5 | (950) | View Reviews
About our provider ratings

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the doctor or NP/PA provide you with the care your expected?/li>
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  7. If you would like to be contacted about your visit today, please provide your phone number.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

Accepting new patients Available at Multiple Locations Ages seen from 0 to 99

512-346-6611 Look Up Insurance

About Jeffrey R. Padalecki, MD

  • Dr. Padalecki is a native Texan who is thrilled to be practicing in the Austin area. Throughout his career, he has participated in the care of athletes of all levels, including many professional sports teams. Dr. Padalecki is a former collegiate athlete who continues to commit himself to staying active. He recently completed a Sports Medicine and Arthroscopy fellowship at the Steadman Clinic in Vail, CO. In his free time, Dr. Padalecki enjoys all sports and particularly loves running, biking, and water sports. He is married with three young children.

    Dr. Padalecki serves as the Medical Director for Ballet Austin.

I am committed to giving the patients of Central Texas a better class of Orthopedic care. My goal is to rapidly return patients to the game of life by focusing on the physical and emotional aspects of recovery. I try to accomplish this by building strong personal relationships with my patients and I always encourage a team approach to their recovery process.

Services

ACL Reconstruction

ACL Reconstruction

The ACL is the ligament in the knee that controls rotation and forward movement of the tibia (shin bone), and is the most common ligament to be injured. ACL reconstruction is a surgical treatment to restore stability at the knee joint.

Arthroscopic Surgery

Arthroscopic Surgery

Arthroscopy is a minimally invasive procedure to diagnose and treat conditions that affect joints. The surgeon can directly view the inside areas of a joint using a tool called an arthroscope, a small, tube-shaped tool that's used to look inside a joint. Orthopedic surgeons use arthroscopy to diagnose and treat joint problems. 

Fracture Care (Casting, Bracing, Surgery)

Fracture Care (Casting, Bracing, Surgery)

Fracture treatment to put the pieces of bone back in place, control the pain, give the bone time to heal, prevent complications, and restore normal use of the fractured area.

Hip Arthroscopy

Hip Arthroscopy

Hip arthroscopy is a surgical procedure that allows doctors to view the hip joint without making a large incision (cut) through the skin and other soft tissues, and is used to diagnose and treat a wide range of hip problems.

Labral Repair

Labral Repair

Labral repair surgery is a procedure used to reverse damage to the labrum, or cartilage, in the shoulder.

Meniscus Surgery (Repair, Partial Meniscectomy)

Meniscus Surgery (Repair, Partial Meniscectomy)

Meniscus Surgery (Repair, Partial Meniscectomy) is a procedure to remove or repair a torn meniscus.

Orthopedic Surgery

Orthopedic Surgery

ARC Orthopedic surgeons provide leading-edge, comprehensive care in the diagnosis and treatment of a variety of Orthopedic conditions, including total joint replacement and sports medicine. 

Rotator Cuff Repair

Rotator Cuff Repair

The rotator cuff is made up of muscles and tendons that hold the shoulder in place, that allows you to lift your arm and reach up. A rotator cuff tear involves 1 or more rotator cuff tendons becoming inflamed and torn from overuse, aging, a fall on an outstretched hand, or a collision.

Shoulder Replacement

Shoulder Replacement

Shoulder replacement surgery removes diseased or damaged bone in the shoulder and replaces it with an artificial joint.

Telemedicine Visits

Telemedicine Visits

ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.

Learn More

Locations & Hours

  • map
    ARC Far West
    6835 Austin Center Blvd
    Austin, TX 78731
    Get Directions

    512-346-6611 Fax: 512-406-7315

    Mon-Fri: 7:00am - 9:00pm
    Sat: 8:00am - 5:00pm
    Sun: 8:00am - 5:00pm

    Mon - Fri: 5:00pm - 9:00pm

    Sat & Sun: 8:00am - 5:00pm

    Call 512-346-6611 for an appointment. Last appointment is 30 minutes before closing.

    Mammogram Hours

    Monday and Tuesday: 7:30am - 4:00pm

    Wednesday: 8:00am - 4:00pm

    Thursday and Friday: 7:00am - 3:30pm

  • map
    ARC Medical Park Tower Orthopedics
    1301 West 38th Street Suite 102
    Austin, TX 78705
    Get Directions

    512-454-4561 Fax: 512-406-7330

    Mon-Fri: 8:00am - 5:00pm
    Sat-Sun: Closed
  • map
    ARC Southwest
    1807 West Slaughter Lane Suite 490
    Austin, TX 78748
    Get Directions

    512-282-8967 Fax: 512-406-7351

    Mon-Fri: 7:30am - 9:00pm
    Sat: 8:00am - 5:00pm
    Sun: 8:00am - 5:00pm

    Mon - Fri: 5:00pm - 9:00pm

    Sat & Sun: 8:00am - 5:00pm

    Call 512-346-6611 for an appointment. Last appointment is 30 minutes before closing.

Credentials

  • Board Certifications
    Board Certified in Orthopedic Surgery
  • Medical School
    The University of Texas Medical School at Houston, Houston, TX, 2006
  • Fellowship
    The Steadman Clinic, Vail, Colorado, Shoulder, Knee, and Hip Arthroscopy Fellowship, 2011-2012
  • Residency
    The University of Texas Southwestern Medical Center, Dallas, TX, 2011
  • Education
    B.S. in Engineering Sciences, Magna Cum Laude, St. Mary’s University, San Antonio, TX, 2002
  • Professional Positions
    • Member, Arthroscopy Association of North America
    • Member, American Academy of Orthopaedic Surgeons
    • Member, Texas Medical Association
    • Member, American Medical Association
    • Candidate member, American Orthopaedic Society for Sports Medicine
    • American Orthopaedic Association Resident Leadership Forum, UT Southwestern nominee, 2010
    • St. Mary’s University Presidential Scholar Award, 2002
    • Texas Monthly Super Doctors “Rising Stars” - 2015, 2016, 2017
    • "Austin’s Top Doctors," Austin Monthly, 2021, 2022  
    • Patients’ Choice Award, Vitals.com, 2008-2018
    • Compassionate Doctor Award, Vitals.com, 2010-2014, 2016, 2018

Patient Reviews

OVERALL PROVIDER RATING

Rating based on the helpfulness of the doctor's nurse and/or medical assistant (MA)

4.7out of 5

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the doctor or NP/PA provide you with the care your expected?/li>
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  7. If you would like to be contacted about your visit today, please provide your phone number.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

  • December 5, 2022

    This doctor is one of the kindest, honest doctors.

  • December 5, 2022

    Doctor’s expertise and MA personality

  • December 5, 2022

    Short wait time. Doctor was very clear regarding my recovery to date and limitations that I need to follow.

  • December 3, 2022

    Dr is right on point. He remembers my issues.

  • December 2, 2022

    He nows what he is doing

  • December 1, 2022

    Assistant was very helpful in explaining how things will work. Dr seemed genuinely concerned for outcome and planning post Sx care and therapy

Resources

Additional Resources

Dr. Padalecki is currently accepting new patients at:

  • ARC Far West
    6835 Austin Center Blvd , Austin, TX 78731 Get Directions 512-346-6611
    Clinic hours
    Mon-Fri: 7:00am - 9:00pm
    Sat: 8:00am - 5:00pm
    Sun: 8:00am - 5:00pm

    Mon - Fri: 5:00pm - 9:00pm

    Sat & Sun: 8:00am - 5:00pm

    Call 512-346-6611 for an appointment. Last appointment is 30 minutes before closing.

    Mammogram Hours

    Monday and Tuesday: 7:30am - 4:00pm

    Wednesday: 8:00am - 4:00pm

    Thursday and Friday: 7:00am - 3:30pm

  • ARC Medical Park Tower Orthopedics
    1301 West 38th Street Suite 102, Austin, TX 78705 Get Directions 512-454-4561
    Clinic hours
    Mon-Fri: 8:00am - 5:00pm
    Sat-Sun: Closed
  • ARC Southwest
    1807 West Slaughter Lane Suite 490, Austin, TX 78748 Get Directions 512-282-8967
    Clinic hours
    Mon-Fri: 7:30am - 9:00pm
    Sat: 8:00am - 5:00pm
    Sun: 8:00am - 5:00pm

    Mon - Fri: 5:00pm - 9:00pm

    Sat & Sun: 8:00am - 5:00pm

    Call 512-346-6611 for an appointment. Last appointment is 30 minutes before closing.

Ages Seen

Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)