Masking policy

Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.

Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.

Renewing Medicaid Coverage Update

In response to the COVID-19 pandemic, the federal government declared a public health emergency (PHE) and passed a law that allowed you to automatically keep your Medicaid coverage (continuous Medicaid). Based on the new federal law, continuous Medicaid eligibility will end on March 31, 2023, so you need to renew your benefits when it’s time to ensure your coverage will continue if you are eligible.

Patients should look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering. Notices will come in the mail and/or via portal if clients chose electronic notices. They should respond quickly when they receive it.

If you don’t respond to renewal or information requests from HHS, you could lose your coverage.

Read more

Actualización Sobre Renovando la Cobertura de Medicaid 

Como respuesta a la pandemia de COVID-19, el gobierno federal declaró una Emergencia de Salud Pública (PHE, por sus siglas en inglés) y aprobó una ley que le permitió a usted mantener automáticamente su cobertura de Medicaid (cobertura continua de Medicaid). Según la nueva ley federal, la elegibilidad para la cobertura continua de Medicaid se terminará el 31 de marzo, de 2023, por eso necesita renovar sus beneficios cuando se llegue el momento para asegurar que su cobertura va a continuar si usted todavía es elegible.

Pacientes deben buscar avisos de la HHSC en sobres AMARILLOS con el texto “ACCIÓN REQUERIDA” en letras ROJAS. Los avisos llegarán por correo y/o a través del portal en línea si los clientes eligieron recibir avisos electrónicos. Deberían responder con rapidez cuando lo reciban. 

Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.

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Parul Desai, MD

Parul M. Desai, MD

Cardiology
4.8of 5 | (368) | View Reviews
About our provider ratings

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the healthcare provider or doctor provide the care you expected?
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  7. If you would like to be contacted about your visit today, please provide your phone number.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

Accepting new patients Available at Multiple Locations Ages seen: 18 - 99 Joined ARC: 2018

512-338-8388 Look Up Insurance

About Parul M. Desai, MD

  • Dr. Desai grew up in diverse places, including Zambia, India, and Los Angeles. When she is not working, Dr. Desai loves to be outdoors – hiking, swimming, biking, and mainly walking on the trail near her house. Her other passions include travel, reading, and live music. However, much of her free time is spent being a mom! Dr. Desai goes to her children’s soccer and basketball games, and she enjoys watching Ultimate Frisbee and the Austin Torch. She also volunteers monthly at Mobile Loaves & Fishes, and at People’s Community Clinic.

In choosing a career, I found that medicine allowed me to apply science to help and change the lives of patients, and more important, allowed me to form a personal and long-term involvement with individuals of all ages ,backgrounds, and interests. Cardiology transfixed me early: the physiology of the heart, the physical exam, the breadth and depth of the disease, and the many tools to actually make a long-term difference. I believe i nsuspending judgement, walking in the patient’s shoes, and educating the patient about why a medication or procedure will work. Knowing my patient’s wishes and belief system helps guide me.

Services

Cardiac Rhythm Monitoring

Cardiac Rhythm Monitoring

Cardiac rhythm monitoring helps measure the rhythm of your heart in order to identify an irregular heart rhythm disorders.

Echocardiogram with Interpretation

Echocardiogram with Interpretation

An echocardiogram (echo) is a noninvasive procedure used to check the heart's function and structures.

Learn More

Nuclear Stress Testing

Nuclear Stress Testing

Nuclear stress tests use a small amount of radioactive tracer and an imaging machine to create pictures showing blood flow.

Stress Echocardiogram

Stress Echocardiogram

Stress echocardiography uses ultrasound imaging to show how well your heart works to pump blood to your body. It can help detect a decrease in blood flow to the heart from narrowing in the coronary arteries.

Learn More

Stress Testing

Stress Testing

A stress test shows how your heart works during physical activity, revealing problems with blood flow within your heart. We offer three basic types of stress testing: exercise/treadmill stress tests, nuclear stress tests, and stress echocardiograms.

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Telemedicine Visits

Telemedicine Visits

ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.

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Treadmill Stress Testing

Treadmill Stress Testing

A treadmill test helps a doctor determine how well your heart handles work. As your body works harder during the test, it requires more oxygen, so the heart must pump more blood. The test can show if the blood supply is reduced in the arteries that supply the heart. It also helps doctors know the kind and level of exercise appropriate for a patient.

Learn More

Locations & Hours

  • map
    ARC Northwest Hills Specialty
    6818 Austin Center Blvd Suite 205
    Austin, TX 78731
    Get Directions

    512-344-0450 Fax: 512-406-7318

    Mon-Fri: 8:00am - 5:00pm
    Sat-Sun: Closed
  • map
    ARC Quarry Lake
    4515 Seton Center Parkway Suite 220
    Austin, TX 78759
    Get Directions

    512-338-8388 Fax: 512-406-6274

    Mon-Fri: 8:00am - 5:00pm
    Sat-Sun: Closed
  • map
    ARC Round Rock
    940 Hesters Crossing Road
    Round Rock, TX 78681
    Get Directions

    512-244-9024 Fax: 512-406-7342

    Mon-Fri: 7:15am - 9:00pm
    Sat: 8:00am - 5:00pm
    Sun: 8:00am - 5:00pm

    Mon - Fri: 5:00pm - 9:00pm

    Sat & Sun: 8:00am - 5:00pm

    Call 512-346-6611 for an appointment. Last appointment is 30 minutes before closing.

    COVID-19 Curbside Testing

    Mon - Fri: 8:00am - 7:00pm (Closed 12:00pm - 1:00pm)

    Sat & Sun: 8:00am - 5:00pm (Closed 12:00pm - 1:00pm)

Credentials

  • Board Certifications
    Board Certified in Cardiology and Internal Medicine
  • Medical School
    Tufts University School of Medicine, Boston, MA, 1992
  • Fellowship
    Cardiology Fellowship, Harbor-UCLA, Torrance, CA, 1998
  • Residency
    University of California San Diego, San Diego, CA, 1995
  • Education
    B.A. in Biological Sciences and B.A. in Spanish, Wellesley College, Wellesley, MA, 1986
  • Professional Positions
    • Chief, ARC Cardiology Department
    • Fellow, American College of Cardiology
    • Texas Medical Association
    • Travis County Medical Society
  • Awards & Honors

Patient Reviews

OVERALL PROVIDER RATING

Rating based on "Did the healthcare provider or doctor provide the care you expected?"

4.8out of 5

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the healthcare provider or doctor provide the care you expected?
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  7. If you would like to be contacted about your visit today, please provide your phone number.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

  • March 20, 2023

    Really appreciate how attentive and thoughtful dr Desai is.

  • March 13, 2023

    Dr Desai was very helpful, gave great explanations, was pleasant and I would recommend her to anyone

  • March 11, 2023

    Staff was very friendly and helpful. Thank you for the job y’all do.

  • March 6, 2023

    I appreciate the doctor and staff. The hardest thing was getting the appointment. Dr. Desai’s is wonderful. The staff was efficient and friendly. Everyone was excellent.

  • March 5, 2023

    Courteous and comfort were priorities of the day. The staff & doctor were efficient but not rushed. They asked appropriate questions about my well being and lifestyle and appeared to be genuinely concerned. They made suggestions about lifestyle improvement to improve my medical wellbeing. I was very pleased!

  • March 3, 2023

    The doctor explained thoroughly my symptoms and what to Expect

Mentions

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Dr. Desai is currently accepting new patients. Call to schedule at:

Ages Seen

Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)