COVID-19 updates Masking policy Scheduling help Bright HealthCare will not offer their plan in Texas in 2023
Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Please pay your bill online at mychartarc.com or arcbillpay.com. We do not contract with any third-party bill-pay service. Questions? Visit arccontact.com 24/7 or call 512-407-8686 during business hours.
We are experiencing some technical issues with online scheduling. If you need to schedule an appointment, please click here to request an appointment or call 512-272-4636.
Bright HealthCare have assured us they will cover their members through 2022. ARC is still here to care for you and your family. Check our insurance page for the 2023 Exchange plans we accept.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Kelly Lane Ages seen from 5 to 99
Dr. Mariappan grew up in the metropolitan city of Chennai, India, and moved to the U.S. to complete her education. When she is not working, she enjoys spending time with her husband and two children, traveling, cooking, and doing Yoga. Among her favorite area spots are the Lady Bird Lake walking trail, Emma Long Park, and Hamilton Pool.
Service to humanity has been my childhood dream and thus I embarked on the medical profession years ago. My interests in personal, comprehensive and continuing care for the individual and the community, disease prevention and preventive medicine led me to choose a career in Family Medicine. I believe in working with the family and addressing the whole patient, influencing the well being of the patient through active participation with them. I reach out to patients, immersing myself in understanding them in the context of their family and community, to achieve the best health outcome.
A Flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
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Regular dental care should begin by 1 year of age, with a dental check-up at least twice each year for most children. Some children may need check-ups more often.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
737-220-7200 Fax: 512-406-7340
Rating based on the helpfulness of the doctor's nurse and/or medical assistant (MA)
The medical staff & doctor were all very pleasant & courteous during my visit.
Feedback from the doctor and very good at answering your questions and address your concerns.
Dr. Sangeetha really paid lot of patience and checked throughly during my visit. She listened to my problems with more patience… I will definitely suggest Dr. Sangeetha to choose as your pcp.
I was seen quickly. The Dr was very kind and listened to my concerns and made a plan to fix my symptoms.
My doctor was very knowledgeable and listened to my concerns. She was not dismissive and was very sensitive to my needs. She took great care to explain things to me and refer me to other specialists for other problems.
Overall very well.
Dr. Mariappan is currently accepting new patients.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)