Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Dr. Zabetian grew up in Vancouver, British Columbia, in Canada. In her free time, she enjoys spending time with her family and enjoying the great outdoors. Dr. Zabetian also loves to travel, to learn about a new culture, food, and language. She is “passionate” about classical music and plays the cello and piano.
I chose Dermatology as a career because it is a fascinating field where I can use my skills and knowledge to detect and treat skin cancers, and improve my patients’ quality of life by treating their skin diseases such as psoriasis. I treat my patients as I would like my own family treated. I take into account not only their skin condition, but the effect it has on the whole body and mind while finding the right treatment for them.
Your ARC dermatologist or advanced practice clinician (APC) will help you decide on the best treatment plan for your acne.
A skin biopsy is done by removing cells or skin samples from your body for laboratory examination. The skin samples are used to help diagnose skin conditions and determine a treatment plan for you.
Your ARC dermatologist or advanced practice clinician (APC) works with you to provide care to help ease chronic skin conditions like psoriasis, eczema, lupus, etc.
Detecting severe skin conditions early can improve your quality of life. Our ARC dermatologists and advanced practice clinicians (APCs) can provide the proper care for skin cancer and other skin lesions.
An ARC dermatologist or advanced practice clinician (APC) can evaluate, diagnose, and treat bacterial, viral, and fungal infections.
Find out what is causing your hair loss and nail disorders and receive treatment to get them back to a healthy state.
Dermatologic therapy injections that deliver medication deep into the muscle or skin lesions.
The evaluation of suspicious moles and skin areas can help detect skin cancer and chronic conditions.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Learn More
512-819-0264 Fax: 512-406-6242
Rating based on “Did the doctor or advanced practice clinician (APC) provide the care you expected?”
Very professional.
The visit with this provider was so much better than the last dermatologist we saw. Dr. Zabetian took the time to explain everything. She examined my daughter and gave us a plan to execute. She made sure we didn’t have any questions before we left. We will recommend her to everyone we know.
Dr Zabetian always makes me feel comfortable. She takes time to answer all my questions. She provides excellent care. The nurse was friendly and professional. She provided excellent care.
Dr and staff were all helpful and attentive. While I live in Round Rock (RR), I like the convenient corner office location with easy access off I-35 because it is smaller than the larger clinic in RR as I currently have a walking disability.
She was very thorough and answered all my questions
Everyone was nice and helpful. Everything was explained as the doctor went through my exam.
Protect your skin this summer with ARC Dermatology.
June 22, 2026 1 min read
Knowing the early signs of skin cancer will help lower your risk and support prevention.
April 28, 2026 2 min read
Learn about psoriasis and when to see a dermatologist for relief.
July 30, 2025 1 min read
Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)