COVID-19 updates Masking policy Scheduling help Bright HealthCare will not offer their plan in Texas in 2023
We're open on Thanksgiving
Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Please pay your bill online at mychartarc.com or arcbillpay.com. We do not contract with any third-party bill-pay service. Questions? Visit arccontact.com 24/7 or call 512-407-8686 during business hours.
We are experiencing some technical issues with online scheduling. If you need to schedule an appointment, please click here to request an appointment or call 512-272-4636.
Bright HealthCare have assured us they will cover their members through 2022. ARC is still here to care for you and your family. Check our insurance page for the 2023 Exchange plans we accept.
ARC After Hours clinics are open on Thanksgiving Day, Friday evening and throughout the weekend.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients
ARC Kyle Plum Creek
Ages seen from 6 to 99
Dr. Brooks grew up around Austin, TX and Albuquerque,NM. She served as a United States Army Captain, Medical Corps, from2012-2016, in General Practice at Fort Hood, TX. When she is not at work, Dr. Brooks enjoys spending time with her family, and loves cooking and reading, in addition to taking up competitive running “as a challenge,” she says. She also enjoys learning about different cultures and languages, and is currently working on learning Spanish and Korean. One of Dr. Brooks’ favorite local spots is her parents’ home in Point Venture, where she enjoys the view of Lake Travis.
When I was around 11 years old, I remember watching the TV show “ER” and telling my parents I was going to be a doctor. I did an internship in high school and continued to volunteer. Being a doctor has always been my dream, and during my three years as a General Practitioner for the Army, I grew to love Family Medicine. I love getting to know my patients and seeing them progress to better health. I believe that caring for a patient is a journey you take together and it is important for both doctor and patient to know and agree on the route of care and treatment.
A Flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Regular dental care should begin by 1 year of age, with a dental check-up at least twice each year for most children. Some children may need check-ups more often.
Ideal Protein is a medically supervised meal replacement program consisting of partial meal replacements, vitamin and mineral supplements, and conventional food.
OPTIFAST® is a physician-supervised, total meal replacement program, and is a thoroughly studied, medically created liquid formula plan to help you lose weight and improve your health.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctor's cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.
Mon - Fri: 5:00pm - 9:00pm Sat & Sun: 8:00am - 5:00pm
Last appointment is 30 minutes before closing.
Rating based on the helpfulness of the doctor's nurse and/or medical assistant (MA)
Had to wait over 40 minutes before Dr came in to see me.
Dr Brooks is so kind, she didn’t make me feel rushed and is super helpful
Everything was wonderful when in and out with a lot of answers and I like that very much
I very much appreciated Dr. Brooks working me into her schedule with a television. She is great!
I would have preferred a real annual physical, the wellness check is more of a check of patient’s state of mind, without regard for examination of their overall physical body.
I like doctor.
Dr. Brooks is currently accepting new patients | Telemedicine visits are available.
Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)