ARC is expecting to receive the COVID-19 vaccine within the next 1-2 weeks. Please check back for updates.
Scheduling for ARC flu clinics is now available. It's easy to get your flu shot:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Bastrop Ages seen: 3 - 99 Joined ARC: 2024
Emmy Galvan currently has long wait times for new patients.
If Emmy is your primary care provider or you have had an appointment at ARC in the last three years, please book your appointment via your ARC MyChart account or call 512-ARC-INFO (512-272-4636).
If you are new to ARC and want to establish care with Emmy, please call 512-ARC-INFO (512-272-4636) to book an appointment.
New and established patients who would like to book online can view additional scheduling options with the following recommended doctors or advanced practice clinicians (APCs). Click Book Now on their web bio to schedule.
ARC East 7th
ARC Manor
Emmy grew up in Round Rock, TX. When she is not working, she enjoys “anything outside” and being with her family, along with traveling. Emmy’s favorite local spot to enjoy the outdoors is Bastrop State Park.
Learn more about Nurse Practitioners.
I have wanted to be a nurse since I was in a health science class in high school. I felt that a career as a family nurse practitioner would give me a good work-life balance while also making a difference in people’s lives. I love family practice because I am able to care for all ages, and every day holds something new. I believe in helping patients have quality of life by educating them on the importance of preventive care.
An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventative measures for you.
Learn More
Breast exams are check-ups, mammograms, and other types of screenings that look for for changes or problems in the breast tissue.
Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
Medicare Wellness visits are an annual benefit provided to patients with a Medicare, Medicare Advantage, or Medicare Supplement insurance plan. These visits include a review of your health, medications, health history, and more.
ARC Family Medicine doctors and advanced practice clinicians (APCs) can provide care, treatment, or referrals to address musculoskeletal issues that cause you pain and discomfort.
Annual pap tests are used to screen for cervical cancer.
Prostate screenings help detect early signs of prostate cancer.
Our physicians and advanced practice clinicians (APCs) are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-308-4311 Fax: 512-406-7397
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
It was quick. Everyone was courteous and friendly. No concerns at this visit.
I loved the professionalism and the level of care that was provided by the entire staff.
Nurse Emmy was very caring and listened to my problems. I am so glad that I made an appointment with her.
Emmy Galvan is cheerful, knowledgeable and professional. I have every confidence that I'm receiving excellent medical care.
I felt heard and not dismissed. I had some symptoms and after experiencing them for 3 days, I googled the symptoms and my medication and panicked. Doc Emmy was so understanding and we laughed together and to ease my anxiety and fear, she ordered labs and we talked about common side affects and she educated me on what to look for and steps to take. I appreciate her so much!
NP Emmy Galvan, her office Nurse and front desk staff were all very personable, professional and efficient. All together, an enjoyable appointment
Welcome to the Family Medicine team at ARC Bastrop!
March 4, 2024 < 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)