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Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Available at Multiple Locations Ages seen: 18 - 99 Joined ARC: 2023
Dr. Dwyer grew up in Detroit, Michigan. In his free time, he enjoys going out for walks, binging a TV show, and cooking at home with his wife. He says, “eating delicious food is even better knowing you made it!” Among his favorite area locales is Mueller Lake Park in Austin around sunset, a beautiful spot to relax after a long day.
Learn more about Doctor of Osteopathic Medicine (DO).
I always loved science growing up, and was always the person people turned to for help with a problem, so combining science and helping people led me to a career in medicine. I chose Rheumatology because that is where there is the largest unmet need in medicine, helping patients who struggle with rare diseases. Helping them improve their lives and empowering them with knowledge can really change their lives. Patient education is my top priority. Patients should understand why something is happening and what we will do together as a patient-doctor team to fix it. We have a conversation together about the disease or condition and what we will do to help give them their life back, and the patient now feels in control and empowered again about their future. And that makes it all worth it.
An evaluation to help determine if you have an autoimmune disease.
Consultative and continuing care for regional musculoskeletal disorders is aimed at helping relieve hand pain, shoulder pain, hip pain, and knee pain caused by rheumatological conditions.
ARC offers continuing care for regional musculoskeletal disorders for hand pain, shoulder pain, hip pain, and knee pain.
Therapeutic intra-articular and soft tissue injections and aspirations help relieve pain in joints.
ARC rheumatologists and advanced practice clinicians (APCs) help you learn about diseases and treatments to further aid your well-being.
Management of osteoporosis, a condition that causes bones to become brittle and fragile from loss of tissue.
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ARC Rheumatology offers outpatient consultations.
ARC Rheumatology offers outpatient specialty care for patients with chronic rheumatic disease.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-308-4311 Fax: 512-406-7397
512-443-1311 Fax: 512-406-6266
512-282-8967 Fax: 512-406-7351
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Doctor and nurse were very nice and made visit all good. And Dr. Dwyer was very nice to answer all my questions. A good visit.
Dr Dwyer is excellent. He takes great care of me
I was in, we covered what had been happening in the last three months. Was then sent to get lab work done. Was in and out in 20-25 minutes.
Dr. Dwyer was great. He was very sympathetic and understanding. Good listener too. I appreciated his help with my issue.
Everyone was friendly! The doctor listened to all my concerns and was thorough in the exam and follow up care plan.
While I was placed in a treatment room soon after arriving, I had to wait for the doctor for over 30 minutes before he got into the room. I do understand that they run late sometimes.
ARC has added new services at several clinics. See what's new and where!
December 11, 2023 1 min read
Welcome to the Rheumatology team at ARC Bastrop and ARC Southwest!
September 27, 2023 < 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)