Scheduling for COVID-19 vaccine is now available:
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ARC MyChart Maintenance: Due to technical maintenance, ARC MyChart will be unavailable Saturday, September 20, 7:00pm – Sunday, September 21, 7:00am. Call 512-272-4636 to schedule a visit or speak with a nurse.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Pflugerville Ages seen: 12 - 99 Languages: Malayalam Joined ARC: 2015
Dr. Abraham currently has long wait times for new patients.
If Dr. Abraham is your primary care provider, please book your appointment via your ARC MyChart account or call 512-ARC-INFO (512-272-4636).
New and established patients who would like to book online can view additional scheduling options with the following recommended doctors or advanced practice clinicians (APCs). Click Book Now on their web bio to schedule.
In her free time, Dr. Abraham enjoys running, especially along Lady Bird Lake, hiking, traveling, reading books, and doing beadwork. Among her favorite Central Texas areas are Krause Springs and Jacob’s Well.
I chose Family Medicine because it gives me the opportunity to work with patients of all ages. Family practitioners can play such a pivotal role in improving health in families and communities by becoming a partner and encouraging wellness. I believe that in order to truly help a patient, we need to listen, build trust, and understand not only the patient, but their family as well. My goal is to build good relationships and, through that, encourage good health for all my patients.
Medicare Wellness visits are an annual benefit provided to patients with a Medicare, Medicare Advantage, or Medicare Supplement insurance plan. These visits include a review of your health, medications, health history, and more.
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ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-989-2680 Fax: 512-406-7339
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Abraham always listens and attempts to address our concerns.
All went well. Thank you
Dr. Took time to answer my questions.
Everyone was great and professional.
I am fortunate that this ARC location is close to my home and I've been seeing Doctors there for many years. Dr. Abraham is always caring and professional. I am a big fan of MyChart to make appointments, review after visit instructions and message my Doctor when needed.
Kindness
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)