Open Enrollment for a marketplace health plan on HealthCare.gov is open until December 15 for your coverage to start January 1. Stay with your ARC care team by choosing one of the following health plans: Ambetter, Blue Advantage, MyBlue, Moda, Sendero, or UnitedHealthcare Exchange Plan.
We are not in the Oscar or Harbor Health Insurance networks.
All insurance plans accepted by ARC, including government plans, are listed online at ARCinsuranceinfo.com.
Schedule your flu shot at your nearest ARC clinic to stay protected all season long. It's easy to get your flu shot:
ARC MyChart Maintenance: Due to technical maintenance, ARC MyChart will be unavailable Saturday, December 20, 7:00pm – Sunday, December 21, 7:00am. Call 512-272-4636 to schedule a visit or speak with a nurse.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Float Physicians and APCs Ages seen: 0 - 99 Languages: Telugu Joined ARC: 2023
Dr. Jefferson only sees patients for same-day illness and injury at ARC clinics as needed.
Dr. Jefferson grew up in Chicago, IL. In her free time, she enjoys running and cross training for running, running marathons, half-marathons, and hiking. Dr. Jefferson has run marathons on all seven continents and volunteered as a physician at medical tents in the Chicago Marathon for seven years. Her favorite spot is “in my new home that I enjoy with my beloved German shepherd, Simba!”
No other profession gives me the satisfaction of directly making an impact on someone else’s life. I believe in being honest, direct, and making sure that my patients’ care is as simple as possible in a language that they understand.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
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With ARC Same-Day Care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-272-4636 Fax:
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
All was good!
The staff was very friendly and helpful. The nurse & Doctor was very professional & friendly. Great service!! Thank you
Doctor was very helpful and will ask for her next time.
very caring doctor
When I told the nurse I have kidney pain she told me we don’t have any appointments in your area but the doctor ordered me the urine analysis in the closest office by me then the doctor met me in a video call after they got the result. She prescribed the medication right away and I felt better. This was a team who works together to help me. Thanks to all of you.
I can only say positive things from front desk to leaving…everyone was polite, helpful & very pleasant. This was my first visit at this ARC location & if needed in the future I will return there. Thank you
Welcome to the ARC Family Medicine Same-Day Care team!
November 8, 2023 < 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)