Select physicians and advanced practice clinicians (APCs) from ARC East 7th, ARC Goodnight Ranch, ARC South 1st, ARC South 1st Pediatrics (formerly ARC South 1st Specialty & Pediatrics), and ARC Southwest are relocating to our new clinic, ARC South Specialty, this summer.
If this move affects any of your scheduled appointments, you will receive communications via email, text, or phone. Please review all notifications from ARC before any upcoming appointments.
Schedule your flu shot at your nearest ARC clinic to stay protected. It's easy to get your flu shot:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Laurel Sunde, APRN, has relocated to ARC Medical Plaza Specialty on Wednesday, April 1, 2026. Her last day seeing patients at ARC Northwest Hills Specialty was Tuesday, March 31, 2026. Read letter.
Laurel Sunde, APRN, is currently working with ARC Medical Plaza Specialty general surgeons and will begin seeing patients on April 16, 2026.
Laurel Sunde grew up in San Diego, CA. In her free time, she and her husband enjoy the Austin music and culinary scene, “always something new to discover!” Playing piano, guitar, and singing gives her the opportunity to relax at home. In addition, Laurel enjoys water sports, running, and hiking the Austin greenbelt trails.
“Pursuing a career in nursing as a nurse practitioner felt like a natural next step in caring for and walking alongside people during challenging times, to provide support and healing. It is a privilege to provide the education and understanding that allows my patients to have the tools necessary to make sustainable changes toward a better quality of life. Education is at the core of my practice. The GI specialty allows me to develop a relationship and build trust with my patients and take the needed time to provide personalized care. It is important that I understand the needs and concerns of my patients, so we can work together toward a treatment plan they understand, feel comfortable with, is sustainable, and meets their goals.”
Adrenalectomy is surgery to remove one or both of the adrenal glands located at the top of each kidney.
Alimentary tract procedures and treatment help treat the passageway of the digestive system that leads from the mouth and the rest of the passageways that food and liquids travel through.
ARC general surgeons offer surgery and treatment for anorectal, abscesses and pilonidal sinus disease.
A colonoscopy is a safe and effective way to examine the health of the colon (large intestine), rectum, and if necessary, the small intestine. It is typically a 20-30 minute outpatient procedure performed at a hospital or surgery center.
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ARC general surgeons perform the surgical removal of cysts, tumors, or other tissue masses.
ARC general surgeons can help treat superficial lesions. These are lesions that affect the surface of the skin.
Hemorrhoidectomy/banding is a surgery to remove internal or external hemorrhoids.
Pus may collect in tissues, organs, or spaces when an area in the body becomes infected. Incision and drainage can help treat or relieve the appearance of an abscess.
Laparoscopic fundoplication is a procedure for patients with acid reflux, oesaphagus issues, and hernias that don't respond to medicine treatments.
Long-term IV access involves putting a catheter in a vein in your arm, neck, or chest to allow medicine and other IV liquids into blood vessels.
A lymph node biopsy is a type of surgery done to remove lymph nodes, and helps find out if and how far cancer has spread in the body.
Resection is a surgery to remove any part of the small or large bowel affected by benign or malignant conditions.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Ultrasounds use sound waves to produce an image of an area. If an abnormality is discovered, an ARC general surgeon may take a sample or biopsy to a lab for testing.
An upper endoscopy is a procedure to examine the inner lining of the upper digestive tract.
512-260-1581 Fax: 512-406-7309
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
The visit was encouraging and all were respectful, quick and efficient. Laurel Sunde is extremely knowledgeable and good at what she does.
I liked the bedside manna. Very welcoming and gentle.
everything was perfect ex
I wish it Wouldn’t have taken 4 months to get into the specialist. It really was physically difficult to wait that long.
Super helpful nurse and physician, they patiently answered all my questions and explained issues in some detail. The art displayed in the hallways is lovely, wonder who is the artist ?
Laurel Sunde asked excellent questions and listened carefully to my answers. She was thorough and very approachable! She suggested a course of treatment that made definite sense to me and facilitated my next steps. I could not have been more with my visit!
Welcome to the Gastroenterology team at ARC Northwest Hills Specialty!
June 10, 2024 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)