Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.
In response to the COVID-19 pandemic, the federal government declared a public health emergency (PHE) and passed a law that allowed you to automatically keep your Medicaid coverage (continuous Medicaid). Based on the new federal law, continuous Medicaid eligibility will end on March 31, 2023, so you need to renew your benefits when it’s time to ensure your coverage will continue if you are eligible.
Patients should look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering. Notices will come in the mail and/or via portal if clients chose electronic notices. They should respond quickly when they receive it.
If you don’t respond to renewal or information requests from HHS, you could lose your coverage.
Como respuesta a la pandemia de COVID-19, el gobierno federal declaró una Emergencia de Salud Pública (PHE, por sus siglas en inglés) y aprobó una ley que le permitió a usted mantener automáticamente su cobertura de Medicaid (cobertura continua de Medicaid). Según la nueva ley federal, la elegibilidad para la cobertura continua de Medicaid se terminará el 31 de marzo, de 2023, por eso necesita renovar sus beneficios cuando se llegue el momento para asegurar que su cobertura va a continuar si usted todavía es elegible.
Pacientes deben buscar avisos de la HHSC en sobres AMARILLOS con el texto “ACCIÓN REQUERIDA” en letras ROJAS. Los avisos llegarán por correo y/o a través del portal en línea si los clientes eligieron recibir avisos electrónicos. Deberían responder con rapidez cuando lo reciban.
Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.
ARC MyChart downtime: Due to technical maintenance, ARC MyChart will be unavailable 7:00pm Saturday, April 1 to 7:00am Sunday, April 2. To schedule an appointment during this time, please call 512-272-4636 and press "1". You can reach all-night phone nurses by calling any clinic and pressing “4” to speak with a nurse.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients
Available at Multiple Locations
Ages seen: 1 - 99
Joined ARC: 2022
Dr. Parekh’s early years were spent in India, then in the U.S. in Chicago and Massachusetts. When he is not at work, he enjoys “anything outdoors,” whether just a walk in the neighborhood or hiking and picnicking with his family. Dr. Parekh also enjoys traveling, cooking, and “of course, eating at food trucks!” His favorite area spot is the hike-and-bike trail loop around Lady Bird Lake.
I chose medicine because it is one of the few careers so exclusively people-focused that I can talk to many different people each day and get to know them! After practicing general pediatrics for several years, I chose to become an allergist because I was seeing so many patients with allergy problems and really wanted to delve deeply into that specific area. I enjoy Allergy so much because treating people for their underlying condition with allergy drops or shots lets me get to the root cause of the problem instead of just giving a medication to put a ‘bandaid’ on the problem.
Allergy shots or drops can provide relief for your allergy symptoms. Both are effective and safe allergy immunotherapy treatments for seasonal allergies.
At ARC, our Allergy and Asthma physicians diagnose and treat allergies; including pollen, mold, bee venom, pet dander, food, and notably in Austin, cedar; and asthma, which can be caused by allergies or by other triggers, such as exercise.
Allergy tests will help you and your healthcare provider or allergist know what substances cause your allergy symptoms.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Parekh was thorough and explained things in layman terms so you could understand. He was awesome.
Everyone is very personable and knowledgeable
Very helpful and knowledgeable staff.
Very nice visit
You can tell that Dr. Parekh works hard to make the patient comfortable. He is very knowledgeable, but I was extremely impressed that he asked the opinions of 2 other doctors, to make sure that he was probably providing me with the best medical decision possible. When I had a question about the lab results, he patiently explained it to me, and then going over each and every one of the lab results so that I would understand. I love that he made sure I understood everything and was comfortable with the plan going forward. I love his bedside manner, he is concerned about my health, makes me feel at ease, and yet he is extremely professional.
Wait to see dr was long but no one informed me about why so, not even letting me know that the dr is behind from prev appts or something
Twenty-five Austin Regional Clinic (ARC) physicians, representing nine specialties, have been named Texas Super Doctors® 2022 by Texas Monthly magazine.
December 1, 2022
2 min read
We are pleased to welcome Hetu Y. Parekh, MD, to the Allergy & Asthma team. Dr. Parekh sees patients at two ARC locations, ARC Four Points (Austin) and ARC Medical Plaza Specialty (Cedar Park).
August 15, 2022
1 min read
Dr. Parekh is currently accepting new patients.
Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)