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Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
In her free time, Dr. Marpu enjoys travel and catching up with her family and friends. Among her favorite local spots is the Austin Central Library, where she spends time with her daughter.
I chose this field as I enjoy working with both adults and children. As an Allergy/Immunologist, I am able to help a vast variety of patients with conditions such as allergic rhinitis, asthma, food/drug allergies, and complex immunodeficiencies, all in one day. I focus on evidence-based medicine and shared decision-making. I believe that each individual is different, even with the same presentation, and one approach doesn’t work for all. Sometimes, you have to think out of the box to help the patients.
Allergy shots or drops can provide relief for your allergy symptoms. Both are effective and safe allergy immunotherapy treatments for seasonal allergies.
Learn More
At ARC, our Allergy and Asthma physicians and advanced practice clinicians (APCs) diagnose and treat allergies; including pollen, mold, bee venom, pet dander, food, and notably in Austin, cedar; and asthma, which can be caused by allergies or by other triggers, such as exercise.
Allergy tests will help you and your doctor or advanced practice clinician (APC) know what substances cause your allergy symptoms.
Biologic therapy treatment uses substances made from living organisms to treat disease. Substances may occur naturally in the body or may be made in the laboratory.
Food and drug challenges are done to help you identify an allergy to a specific food/drug and the amount of that food/drug it may take to cause an allergic reaction.
Lung function tests show how well the lungs are working. The tests measure lung volume, capacity, rates of flow, and gas exchange.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
737-247-7200 Fax: 512-406-7368
512-846-1244 Fax: 512-406-7324
512-244-9024 Fax: 512-406-7342
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Doctor detailed examination. And prescribed meds. It was good.
I love this place clean , nice people and I love my Doctor
She was extremely caring and walked me through possible next steps. One of the first times I’ve been to the doctor and not felt dismissed - especially when bringing up that I get skin rashes sometimes and don’t know where they come from.
No wait and was seen in 5 min
Well explanation and friendly behavior
Dr Marpu is one of the best doctors I have ever had. She is so committed to her patients and their wellbeing. She goes above and beyond every, single, time. She deserves recognition for being the fantastic provider she is.
“Asthma triggers differ from person to person; identifying them is key to staying healthy,” Niharika Marpu, MD.
April 24, 2025 2 min read
Niharika Marpu, MD, Allergy and Asthma, answers your questions and explains the benefits of managing asthma.
April 11, 2025 2 min read
Welcome to the Allergy and Asthma team at ARC Round Rock and ARC Hutto!
January 8, 2025 < 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)