ARC Seton Northwest permanently closes at the end of the day on Thursday, October 1, 2026. After September 24, all labor and delivery services provided by ARC clinicians at Ascension Seton Northwest will end. The schedule below reflects when and where our care teams are moving. Read letter.
You can receive your flu shot and COVID-19 vaccine at the same time by booking a flu or COVID-19 vaccination appointment or requesting them at your next primary care visit.
Learn more about flu shots and COVID-19 vaccines at ARC.
Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
When she is not at work, Dr. Adkins enjoys cooking and trying new recipes. When the weather is nice, she loves spending time outdoors, swimming, playing tennis, and golf. Most of all, Dr. Adkins enjoys being with her husband and two children. As new Austin residents, she and her family are enjoying exploring all that Austin has to offer, including delicious Tex-Mex and barbeque.
I chose to specialize in Allergy and Immunology because the symptoms associated with allergic disease can severely impact a patient’s quality of life. I take great joy in diagnosing, educating, and helping patients of all ages enjoy life again. I also find the intricacies of the immune system to be fascinating. I practice with a focus on patient-centered care, addressing my patients’ concerns and improving their health and well-being.
Allergy shots or drops can provide relief for your allergy symptoms. Both are effective and safe allergy immunotherapy treatments for seasonal allergies.
Learn More
At ARC, our Allergy and Asthma physicians and advanced practice clinicians (APCs) diagnose and treat allergies; including pollen, mold, bee venom, pet dander, food, and notably in Austin, cedar; and asthma, which can be caused by allergies or by other triggers, such as exercise.
Allergy tests will help you and your doctor or advanced practice clinician (APC) know what substances cause your allergy symptoms.
Anti-IgE is a form of treatment for allergic conditions that has been approved for the treatment of moderate to severe persistent asthma and chronic idiopathic urticaria (hives with an unknown cause).
Biologic therapy treatment uses substances made from living organisms to treat disease. Substances may occur naturally in the body or may be made in the laboratory.
Food and drug challenges are done to help you identify an allergy to a specific food/drug and the amount of that food/drug it may take to cause an allergic reaction.
Lung function tests show how well the lungs are working. The tests measure lung volume, capacity, rates of flow, and gas exchange.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-244-9024 Fax: 512-406-7342
Rating based on “Did the doctor or advanced practice clinician (APC) provide the care you expected?”
Everyone worked in a professional manner. They were very thorough and handled my care with high esteem. That are a great team. Thank God for them.
Doctor Colleen Adkins does a great job! She has a very pleasant, welcoming, friendly and communicative personality. She is very easy to talk to and ask questions of her about your needs as a patient. She always answers questions in a forthright and clear way, and doesn't discourage the patient from asking questions about their care. Dr. Adkins is one of the best doctors I have ever had in terms of patient communication and responsiveness!!
Dr Adkins really cares, she remembers me and my needs. Very impressed and I trust the care she recommends
I’ve been going to her since she came on with ARC years ago. Very professional and friendly and knowledgeable.
Fast and courteous.
It was great. Very attentive and time efficient.
ARC has allergists at nine locations, ready to help patients identify and manage their allergies.
June 15, 2026 1 min read
39 ARC physicians in 13 different specialties have been named Austin's Top Doctors 2026 by Austin Monthly magazine.
January 6, 2026 < 1 min read
ARC was named "Best" in three categories in the Austin American-Statesman's 2025 Community's Choice Awards – thanks to YOU!
September 18, 2025 < 1 min read
Dr. Adkins is currently accepting new patients at:
Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)