COVID-19 updates Masking policy Scheduling help Bright HealthCare will not offer their plan in Texas in 2023
Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Please pay your bill online at mychartarc.com or arcbillpay.com. We do not contract with any third-party bill-pay service. Questions? Visit arccontact.com 24/7 or call 512-407-8686 during business hours.
We are experiencing some technical issues with online scheduling. If you need to schedule an appointment, please click here to request an appointment or call 512-272-4636.
Bright HealthCare have assured us they will cover their members through 2022. ARC is still here to care for you and your family. Check our insurance page for the 2023 Exchange plans we accept.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients
Available at Multiple Locations
Ages seen from 0 to 99
In his leisure time, Dr. Driscoll enjoys spending time with friends and family, watersports, and UT athletics. His favorite Central Texas spots are the hill country and area lakes.
My goal is to provide patients with the same level of excellent service and compassionate care that I would offer a member of my own family.
The ACL is the ligament in the knee that controls rotation and forward movement of the tibia (shin bone), and is the most common ligament to be injured. ACL reconstruction is a surgical treatment to restore stability at the knee joint.
Arthroscopy is a minimally invasive procedure to diagnose and treat conditions that affect joints. The surgeon can directly view the inside areas of a joint using a tool called an arthroscope, a small, tube-shaped tool that's used to look inside a joint. Orthopedic surgeons use arthroscopy to diagnose and treat joint problems.
Fracture treatment to put the pieces of bone back in place, control the pain, give the bone time to heal, prevent complications, and restore normal use of the fractured area.
Hip arthroscopy is a surgical procedure that allows doctors to view the hip joint without making a large incision (cut) through the skin and other soft tissues, and is used to diagnose and treat a wide range of hip problems.
Labral repair surgery is a procedure used to reverse damage to the labrum, or cartilage, in the shoulder.
Meniscus Surgery (Repair, Partial Meniscectomy) is a procedure to remove or repair a torn meniscus.
ARC Orthopedic surgeons provide leading-edge, comprehensive care in the diagnosis and treatment of a variety of Orthopedic conditions, including total joint replacement and sports medicine.
The rotator cuff is made up of muscles and tendons that hold the shoulder in place, that allows you to lift your arm and reach up. A rotator cuff tear involves 1 or more rotator cuff tendons becoming inflamed and torn from overuse, aging, a fall on an outstretched hand, or a collision.
Shoulder replacement surgery removes diseased or damaged bone in the shoulder and replaces it with an artificial joint.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Mon - Fri: 5:00pm - 9:00pm
Sat & Sun: 8:00am - 5:00pm
Call 512-346-6611 for an appointment. Last appointment is 30 minutes before closing.
Rating based on the helpfulness of the doctor's nurse and/or medical assistant (MA)
All staff helpful and friendly. Felt at ease there.
I had several issues that didn’t have to do with my appointment. The front desk women was super interested and helpful with my issues (access to my chart and MyChart) she did a wonderful job and was extremely knowledgeable about my issues. My doctor was wonderful also. I experienced no pain at all. And felt the relief from extreme pain immediately
Very timely, my shortest visit to the doctor in years. Thanks
I had to wait quite awhile before I saw the doctor BUT I understand injuries can happen when you least expect them. So I try to be patient and hope that someone would do the same for me. Dr. Driscoll is a wonderful doctor. He is very pleasant and thorough. He explains everything and answers all questions. I never feel rushed. I would highly recommend him!
The wait was long
I left feeling like Dr Driscoll was bored to death sitting in the room with me and at first he confused me, like he didn’t know why I was there?
“Obesity is a chronic, relapsing disease,” says Dr. Stephanie A. Ericson, Internal Medicine physician with ARC Healthiness at ARC Far West, “And it is one of the leading preventable causes of death in the US.” Learn more in this recent podcast of the ARC Healthcare Minute.
July 25, 2022
0 min read
Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)