Labor Day holiday hours

ARC After Hours Clinics will be open on Labor Day, Monday, September 2: All ARC After Hours Clinics (ARC Cedar Park Building C, ARC Far West, ARC Kyle Plum Creek, ARC Round Rock, ARC Southwest) will be open 8:00am - 5:00pm.

Perrigo infant formula recall

Perrigo Company has issued a recall of a batch of HEB Premium Infant Formula with Iron Milk-Based Powder and CVS Health Premium Infant Formula with Iron Milk-Based Powder due to elevated vitamin D levels, which could pose a risk to infants with kidney conditions. The affected products were sold in several states, including Texas.

Parents and caregivers can check if they purchased the recalled products by looking for the codes and use-by dates as listed below:

While the risk of adverse effects is extremely low, concerned parents can contact Perrigo at 1-800-538-9543 for more information.

MyChart Login Help Me Book
Enrique Spindel, MD

Enrique Spindel, MD

Gastroenterology

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the healthcare provider or doctor provide the care you expected?
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

Accepting new patients ARC Northwest Hills Specialty Ages seen: 18 - 99 Languages: Spanish Joined ARC: 2021

512-344-0450 Book Now Look Up Insurance

About Enrique Spindel, MD

  • Dr. Spindel grew up in Mexico City and has been in the Austin area since 1984. When he is not working, Dr. Spindel enjoys spending time with his family, swimming laps at the YMCA, walking around Lady Bird Lake, and volunteering. Among his favorite area locales are the Lady Bird Lake trail, the reading room of the Central Austin Public Library, Enchanted Rock, and for barbeque, the Salt Lick in Driftwood.

I had two uncles who were doctors and great role models. Since childhood, I wanted to be like them and become a doctor. I am fascinated by the function and intricacy of the design of the human body. I also appreciate the individuality of each being as a separate and unique person with special attributes, and consider each patient unique. I am privileged to see each encounter with my patients as an opportunity to make a difference and see a vignette of a life. I am most grateful for that.

Services

Anoscopy

Anoscopy

An anoscopy allows your provider to examine the anal canal and rectum with an anoscope to help diagnose anal and rectal conditions.

Learn More

Colonoscopy

Colonoscopy

A colonoscopy is a safe and effective way to test for cancer in the colon or rectum (colorectal cancer). A colon cancer screening is typically a 20-30 minute outpatient procedure performed at a hospital or surgery center.

Learn More

Colorectal Cancer Education, Prevention, Screening, and Treatment

Colorectal Cancer Education, Prevention, Screening, and Treatment

Screening tests for colorectal cancer, as well as methods to try to prevent it. In addition to regular colorectal cancer screenings, exercise and maintaining a healthy weight can reduce your risk of colorectal cancer.

Learn More

Diet Review, Education, Modification, and Management to Relieve Symptoms of Chronic GI Conditions

Diet Review, Education, Modification, and Management to Relieve Symptoms of Chronic GI Conditions

What you eat can contribute to digestive problems. Changing your diet and lifestyle, avoiding certain foods, and managing stress may offer significant benefits.

Esophageal Dilation

Esophageal Dilation

An esophageal dilation is used to widen a narrowed section of your esophagus, relieving difficulty swallowing or dysphagia.

Learn More

Flexible Sigmoidoscopy

Flexible Sigmoidoscopy

This procedure allows the healthcare provider to check the inside of a part of the large intestine.

Learn More

Gastrointestinal Symptom and Condition Evaluation and Treatment

Gastrointestinal Symptom and Condition Evaluation and Treatment

Gastroenterologists can evaluate and treat diseases that affect the digestive system, which includes the gastrointestinal tract (esophagus, stomach, small intestine, large intestine, rectum, and anus) as well as the pancreas, liver, bile ducts, and gallbladder.

Learn More

H Pylori Testing

H Pylori Testing

Helicobacter pylori (H. pylori) is a type of bacteria that infects your stomach. It can damage the tissue in your stomach and the first part of your small intestine.

Learn More

IV Drug Infusions

IV Drug Infusions

IV delivered drug infusions for patients with inflammatory bowel disease (IBD).

Small Bowel Enteroscopy

Small Bowel Enteroscopy

A small bowel enteroscopy is a test that allows a provider to examine the deeper small intestine.

Telemedicine Visits

Telemedicine Visits

ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.

Learn More

Upper Endoscopy

Upper Endoscopy

An upper endoscopy is a procedure to examine the inner lining of the upper digestive tract.

Learn More

Locations & Hours

Credentials

  • Board Certifications
    Board Certified in Internal Medicine and Gastroenterology
  • Medical School
    National University of Mexico, Mexico City, Mexico, 1978
  • Fellowship
    Gastroenterology Fellowship, University of Florida College of Medicine, Gainesville, FL, 1984
  • Residency
    Internal Medicine, University of Alberta Hospitals, Edmonton, Alberta, Canada, 1982
    Fellow in Gastroenterology, University of Florida College of Medicine, Gainesville, Florida, 1984
  • Education
    National University of Mexico (UNAM), Mexico City, Mexico, 1978
  • Professional Positions
    • Diplomate, American Board of Gastroenterology
    • Diplomate, American College of Medicine
    • Member, Phi Kappa Phi Honor Society
    • Member, Texas Medical Association
    • Member, Texas Society for Gastrointestinal Endoscopy
    • Member, Travis County Medical Society

Mentions

Dr. Spindel serves as a back-up Gastroenterology doctor for ARC.

Ages Seen

Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)