Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
Pertussis, also known as whooping cough, is circulating in our area. The best thing you can do to guard your health against pertussis is check that you are up to date on your Tdap or DTap vaccines. If you suspect you may have contracted pertussis or came into contact with someone who was diagnosed, you should schedule an appointment with your primary care doctor or advanced practice clinician (APC). Read our pertussis local update.
ARC phone lines for scheduling, nurse triage, and clinics upgrade on Wednesday, July 23 at 7:00am. This upgrade will allow us to make highly anticipated improvements to our phone services over time. If you experience any phone issues call 512-272-4636.New and established patients can schedule or cancel appointments at 512-272-4636, ARC MyChart, or ARCappointments.com.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Westlake Ages seen: 18 - 99 Joined ARC: 2014
Dr. Yacoub currently has long wait times for new patients. If Dr. Yacoub is your primary care physician, please book your appointment via your ARC MyChart account or call 512-ARC-INFO (512-272-4636).
Dr. Yacoub enjoys many hobbies, including photography, astronomy, biking, and swimming. His all-time favorite hobby is playing with his three sons.
I love to help people, and I thrive on solving problems. Thus, becoming a doctor was a natural career choice for me. I believe that it is a great privilege to be trusted by people to take care of their health and well-being. I am very passionate about maintaining this trust. I consider every person I see in my practice as an extension of my own family. I treat and care for them the way I would want my loved ones to be cared for and treated.
An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventative measures for you.
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Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Diabetes risk management helps manage foot problems that can be caused by diabetes.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medicare Wellness physician or advanced practice clinician (APC) at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
Preventive health care services focus on preventing diseases and conditions caused by environmental factors, genetic predisposition, disease agents, and lifestyle choices.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-338-3850 Fax: 512-406-6215
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr Yacoub is a wonderful doctor!!
It is always a pleasure to see Dr. Yacoub and his team. Professional, thoughtful, caring, compassionate.
I always feel at ease when seeing Dr. Yacoub. It’s real easy to talk to him and my questions are always answered.
Dr. Yacoub is always fantastic - he takes his time to listen to my needs and patiently address everything. He is THE BEST. His staff was also very friendly, approachable, and kind.
Dr. Yacoub has been my doctor for over 8 years, and I honestly couldn’t ask for better care. He’s knowledgeable, compassionate, and always takes the time to listen and explain things clearly. I’ve always felt supported and well looked after under his care. Because of this, my husband also became a patient, and he’s had the same excellent experience. We both truly trust Dr. Yacoub and feel very fortunate to have him as our family doctor. Thank you, Dr. Yacoub, for your continued dedication and exceptional care.
Dr. Yacoub is the best diagnostician I've ever known. We come all the way over from Round Rock to West Lake to see him. He has saved us from some pretty ugly disease srquelae numerous times.
ARC's 35th clinic celebrates with a community ribbon-cutting.
June 9, 2023 2 min read
ARC Westlake will open Monday, April 17, providing health care to the West Lake Hills area.
April 11, 2023 < 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)