Effective Monday, January 19, 2026, ARC opens a new specialty clinic, ARC Greenlawn Specialty, with 15 physicians and advanced practice clinicians (APCs) relocating practices to this clinic. If this change affects your appointment(s), you will receive communications via email, text, or phone. Please be sure to read all notifications from ARC. Read more.
Regardless of weather conditions, ARC continues to provide 24/7 Connected Care.
24/7 On-Demand Virtual Urgent Care with ARC’s NormanMD:
24/7 Nurse Triage:
24/7 Appointment Services:
We continue to offer many options for 24/7 phone and online services.
For up-to-date information and news about ARC, check our website for updates and follow us on Facebook and Instagram.
Safety is our first priority for our patients, staff, and providers, while maintaining access for our patients.
Schedule your flu shot at your nearest ARC clinic to stay protected all season long. It's easy to get your flu shot:
ARC MyChart Maintenance: Due to technical maintenance, ARC MyChart will be unavailable Saturday, January 31, 7:00pm – Sunday, February 1, 7:00am. Call 512-272-4636 to schedule a visit or speak with a nurse.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Westlake Ages seen: 18 - 99 Joined ARC: 2014
Dr. Yacoub currently has long wait times for new patients.
If Dr. Yacoub is your primary care provider, please book your appointment via your ARC MyChart account or call 512-ARC-INFO (512-272-4636).
New and established patients who would like to book online can view additional scheduling options with the following recommended doctors or advanced practice clinicians (APCs). Click Book Now on their web bio to schedule.
ARC Westlake Family Medicine
ARC South 1st Family Medicine
Dr. Yacoub enjoys many hobbies, including photography, astronomy, biking, and swimming. His all-time favorite hobby is playing with his three sons.
I love to help people, and I thrive on solving problems. Thus, becoming a doctor was a natural career choice for me. I believe that it is a great privilege to be trusted by people to take care of their health and well-being. I am very passionate about maintaining this trust. I consider every person I see in my practice as an extension of my own family. I treat and care for them the way I would want my loved ones to be cared for and treated.
An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventative measures for you.
Learn More
Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Diabetes risk management helps manage foot problems that can be caused by diabetes.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
Medicare Wellness visits are an annual benefit provided to patients with a Medicare, Medicare Advantage, or Medicare Supplement insurance plan. These visits include a review of your health, medications, health history, and more.
Preventive health care services focus on preventing diseases and conditions caused by environmental factors, genetic predisposition, disease agents, and lifestyle choices.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-338-3850 Fax: 512-406-6215
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Great service as always.
Always a lot to appreciate about having Dr Yacoub as a primary care doc. For this particular visit where I had an orthopedic issue I appreciate that he is knowledgeable about the muscles in the shoulder and was able to tell me what was going on and tell me how to take care of it. He is a hands on doctor which I believe is becoming rare. There is experience and intelligence in his hands which means fewer medical tests and visits to specialists.
Dr Yacoub is always pleasant and professional. He provides succint information and gives helpful suggestions that are personalized for my needs. I will continue to refer others to him.
I felt a bit rushed at the end.
Dr. Yacoub has been my primary care phuysician for over a decade and by every standard he is of the best. he listens carefully, explores possibile solutions to problms, and has been there for me the whole time. It counts as well, and I would say lasst but very much not leasst, that he is a genial,human being.
Dr Yacoub is an excellent doctor. My husband and I have had him for years and we trust and respect him.
ARC's 35th clinic celebrates with a community ribbon-cutting.
June 9, 2023 2 min read
ARC Westlake will open Monday, April 17, providing health care to the West Lake Hills area.
April 11, 2023 < 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)