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Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Georgetown Ages seen: 18 - 106 Languages: Urdu Joined ARC: 2024
Dr. Asghar grew up in Tyler, TX. In his free time, he has “a passion for video games, anime, and DnD.” Dr. Asghar also enjoys spending time with his family, playing with his cat and tortoise, and exploring food places. Among his favorite area spots is the Anderson Mill International Food Truck Park – “it has all my favorite places to eat!”
Learn more about Doctor of Osteopathic Medicine (DO).
I chose Internal Medicine because it is interesting to listen to people’s stories and I enjoy variety. My practice exposes me to a new challenge every day and engages me. I take a patient-centered approach in that I like to let my patients know about the latest clinical practices so they can make informed decisions about their own health.
An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventative measures for you.
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Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Diabetes risk management helps manage foot problems that can be caused by diabetes.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
Medicare Wellness visits are an annual benefit provided to patients with a Medicare, Medicare Advantage, or Medicare Supplement insurance plan. These visits include a review of your health, medications, health history, and more.
Preventive health care services focus on preventing diseases and conditions caused by environmental factors, genetic predisposition, disease agents, and lifestyle choices.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-819-0264 Fax: 512-406-6242
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Always an awesome experience they blow away their other locations and it?s not even close! ??
Listened and heard my concerns. Compassionate.
I choose to continue to see Dr. Hassan because he doesn't talk to me like I am stupid, and he is direct with the info. It is appreciated deeply.
There was nothing to dislike. The intake nurse was very kind and helpful. Dr. Asgur was extraordinarily empathetic, helpful, and skilled, with a strong bedside manner and whole-body concern for my wound. He helped me learn how to dress my next patch (which I am quite rusty at), so I didn't need to return. Dr. Asgur gave me the confidence that my wound was healing well despite the pain. Thank you, ARC staff.
As soon as I walked in, front staff greeted me and made me feel welcomed. I did not sit long in the lobby. My nurse was kind and courteous. The Dr. was excellent and answered my questions and made me feel like he understood what I needed.
Dr. Asghar takes time to explain the lab results.
Welcome to the Internal Medicine team at ARC Georgetown!
September 5, 2024 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)