ARC has a limited supply of COVID-19 vaccines from Pfizer for ages 6 months and up. Patients can request the vaccine at already-scheduled visits. You can also schedule online at MyChartARC.com or call 512-272-4636. If online scheduling is not available, please check back frequently as COVID vaccine quantities change.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Float Physicians and APCs Ages seen: 12 - 99 Languages: Tagalog Joined ARC: 2022
Dr. Yu is an ARC Family Medicine physician who sees patients at ARC clinics as needed.
Dr. Yu grew up in Manila, Philippines, and completed her medical training in the U.S. In her free time, Dr. Yu enjoys spending time with her family, friends and her dog. She also enjoys cooking, traveling, exploring new places, and practicing Pilates. One of her favorite sites in Austin is The Domain.
I was captivated by the complexity of the different pathophysiology of different disease processes and the critical thinking that led to each diagnosis and intervention, and my eagerness and curiosity led me to Family Medicine. I enjoy being a patient’s advocate, educating and counseling them regarding their health and medical wellness. I am competent, compassionate, and committed to the best interests of my patients.
A flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Learn More
Immunizations are a safe, effective way to protect children from diseases, including some cancers, as well as hospitalization, disability, and death. It is important to maintain routine immunizations during a pandemic or other public health emergency to prevent further outbreaks.
512-272-4636 Fax:
Dr. Yu holds these honors and memberships:
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Doctor was very personable and helpful.
Appreciated the professionalism and helpfulness of everyone.
Liked her smile 😇
Dr was very attentive and addressed all my concerns.
Doctor Yu seemed nice and was very professional, however, I left the visit in the belief that it was a complete waste of time. The only exam performed on me was a mere pressing on my stomach. And the only reason why I scheduled the impromptu appointment was because the triage nurses that I spoke to over the phone prior to the appointment suggested that I schedule this appointment. I asked the triage nurses what type of examination will occur during this visit (I was hoping for a CAT scan or an ultrasound something to get to what caused the flareup that I experience for the previous four days) and I was reassured that this visit was necessary since my primary Gastro physician was not available until July. Today’s appointment was an utter waste of time; the fact that the physician simply just pressed on my stomach and told me to schedule a physical with my primary care physician was just unbelievable. No medical care or attempt perform medical care to understand what may have caused the flareup was shocking. If I knew this was going to be the end result from today’s appointment, I wouldn’t have scheduled the appointment and I would have not had to pay a co-pay to hear the physician to tell me to meet with my primary care physician. Today’s appointment was a waste of time and a waste of money!
Very patient and explained everything to me.
We are pleased to welcome Adeline Jade H. Yu, MD, Family Medicine, to the team at ARC.
September 26, 2022 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)