Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.
In response to the COVID-19 pandemic, the federal government declared a public health emergency (PHE) and passed a law that allowed you to automatically keep your Medicaid coverage (continuous Medicaid). Based on the new federal law, continuous Medicaid eligibility will end on March 31, 2023, so you need to renew your benefits when it’s time to ensure your coverage will continue if you are eligible.
Patients should look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering. Notices will come in the mail and/or via portal if clients chose electronic notices. They should respond quickly when they receive it.
If you don’t respond to renewal or information requests from HHS, you could lose your coverage.
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Como respuesta a la pandemia de COVID-19, el gobierno federal declaró una Emergencia de Salud Pública (PHE, por sus siglas en inglés) y aprobó una ley que le permitió a usted mantener automáticamente su cobertura de Medicaid (cobertura continua de Medicaid). Según la nueva ley federal, la elegibilidad para la cobertura continua de Medicaid se terminará el 31 de marzo, de 2023, por eso necesita renovar sus beneficios cuando se llegue el momento para asegurar que su cobertura va a continuar si usted todavía es elegible.
Pacientes deben buscar avisos de la HHSC en sobres AMARILLOS con el texto “ACCIÓN REQUERIDA” en letras ROJAS. Los avisos llegarán por correo y/o a través del portal en línea si los clientes eligieron recibir avisos electrónicos. Deberían responder con rapidez cuando lo reciban.
Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.
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ARC MyChart downtime: Due to technical maintenance, ARC MyChart will be unavailable 7:00pm Saturday, April 1 to 7:00am Sunday, April 2. To schedule an appointment during this time, please call 512-272-4636 and press "1". You can reach all-night phone nurses by calling any clinic and pressing “4” to speak with a nurse.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Liberty Hill Ages seen: 0 - 99 Languages: Hindi, Gujarati Joined ARC: 2020
Dr. Patel grew up in India. When she is not working, she enjoys building Legos with her young son, and spending time and traveling with her husband and son. One of Dr. Patel’s favorite area locales is the scenic drive on Highway 290 toward Fredericksburg – “it has amazing wildflowers, especially around springtime!”
I chose Family Medicine because it is the only specialty where I can connect with the whole family and with a wide variety of issues. I practice by listening to my patients, their stories, and then devise an individualized care plan. I encourage patients to be involved in their care and understand what works for them.
A Flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
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Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
512-778-7003 Fax: 512-406-7317
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Patel is kind and very thorough. She took time to answered questions and clearly cares about her patients.
All staff and Dr Patel couldn’t be more kind and professional. I greatly appreciate all the staff.
Great people just super slow.
All staff, nurse and doctor were very helpful and attentive. All my questions were answered and they are all very pleasant. I appreciate being able to go to such a nice office.
Thank you so much
It was a relief when the front desk told me Dr. Patel would be talking to me via tele-med the following day. I was in a great deal of pain. Dr. Patel is a breath of fresh air.
A good night’s sleep. In this new video, Krupaben C. Patel, MD, explains why we need it and how to get it. Watch now.
July 11, 2022 2 min read
A good night’s sleep is crucial for good health. Krupaben C. Patel, MD, Family Medicine at ARC Liberty Hill on the five health benefits of better sleep.
May 16, 2022 2 min read
Want to get some exercise and learn about health issues that affect you? Join Dr. Krupaben Patel, ARC Liberty Hill, for “Walk with a Doc” Saturday, October 9 at 9am.
October 6, 2021 0 min read
“One in three people in the US will get shingles in their lifetime,” says Dr. Krupaben Patel. Here’s what you need to know about preventing it.
August 16, 2021 3 min read
Austin Regional Clinic (ARC) has opened a new location to meet growing needs for medical care in Liberty Hill, one of the fast-growing communities in Williamson County.
June 16, 2021 1 min read
ARC Liberty Hill, our 31st clinic location, opens today with Dr. Krupaben Patel, Family Medicine, providing primary care for adults and children.
June 21, 2021 0 min read
“You should absolutely be vaccinated against shingles when you turn 50,” says Dr. Krupaben Patel. Find out why.
June 9, 2021 2 min read
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Dr. Patel is currently accepting new patients | Telemedicine visits are available.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)