I had such a wonderful experience at this office and truly wanted to take the time to recognize the entire team, especially Claire, the PA who has been caring for my hand injury. From the moment I arrived, the staff was welcoming and helpful. The gentleman at the front desk who checked me in was incredibly kind and helpful, and the MA who brought me back to the room was so friendly, upbeat, and personable. It really set such a positive tone for my visit. And then there is Claire—she is simply exceptional!!🙌🏼 Claire had originally wanted me to follow up in two weeks, and when I messaged her through MyChart because I wasn’t sure whether I still needed to come in, I really appreciated that she took the time to respond and encouraged me to follow up so she could make sure my hand was progressing appropriately and review my imaging with me. I am so glad I kept that appointment. Claire was on time, warm, upbeat, patient, and incredibly thorough. What impressed me most was the amount of time she spent going through my MRI images with me in detail. She didn’t simply tell me what the MRI showed—she actually educated me. She explained everything in clear, understandable layman’s terms, pointed things out directly on the images, and used analogies that made it so much easier for me to understand exactly what had happened to my hand and why I was still experiencing certain symptoms. She made sure I truly understood what she was explaining rather than simply giving me medical terminology and moving on. That ability to take complex medical information and communicate it in a way a patient can fully comprehend is such a gift. I also had MANY questions, and Claire patiently answered every single one of them. She never once made me feel rushed or as though I was taking up too much of her time. She thoroughly discussed what I can expect moving forward, the exercises I should continue doing, why they are important long term, and even took the time to answer my “what if” questions so I could better understand the injury as a whole. Beyond how knowledgeable she is, Claire has an absolutely wonderful bedside manner. She is warm, approachable, compassionate, and genuinely enthusiastic about educating her patients. You can tell that she cares about the people she treats and truly enjoys what she does. There is something very reassuring about being cared for by a practitioner who not only knows her field extremely well, but also wants you to understand your own condition and be an active part of your recovery. It is rare to find someone who brings together this level of knowledge, patience, communication, thoroughness, and genuine warmth. Claire is truly the whole package as a medical provider, and this practice is very fortunate to have her. Thank you so much Claire, for the time you spent with me, for answering my endless questions, and especially for making sure I left feeling informed, reassured, and confident about how to move forward with my hand ✋