Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
Memorial Day, Monday, May 26: ARC Far West, ARC Round Rock, and ARC Southwest After Hours Clinics will be open 8am - 5pm on Memorial Day, Monday, May 26. All other ARC clinics will be closed in observance of Memorial Day.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Round Rock Ages seen: 0 - 99 Joined ARC: 1999
Dr. De La Cruz was born in Cuba and raised in New Jersey, but has been a proud Texan since 1990. He enjoys spending quality time with his family, friends, his dogs Blue, Oliver, and Chili Dog (a miniature dachshund), and reading.
My focus in treating hearing loss is not merely to fit you with hearing aids, but to comprehensively address your communication needs.
A comprehensive diagnostic hearing evaluation is a full assessment of your hearing ability.
Digital hearing aids are state-of-the-art devices designed to produce an exact duplication of sound, delivering clear and precise sound quality. With personalized fittings and advanced technology, we ensure an improved hearing experience tailored to each individual's needs.
You can protect your hearing with custom-made hearing protection ear molds or ear plugs. Ear molds are custom-made in-the-ear devices that protect your hearing with noise-canceling abilities and channel and amplify sound.
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ARC audiologists can help you find the proper ear protection to keep you going in you're creative environment.
Evaluate your needs to improve your ability to communicate with the world around you and explore treatment options with an ARC audiologist.
Hearing aids can be customized to your hearing needs and lifestyle with the goal to make your hearing sharper and last longer. ARC offers a 30-day trial period with unlimited visits to help ensure a proper fit.
ARC offers personalized solutions to improve hearing and enhance the quality of life for young patients.
Hearing evaluations and hearing tests help determine if you are experiencing hearing loss and its severity.
ARC offers a wide selection of hearing protection systems to preserve and protect your hearing. We offer custom and universal fit devices to satisfy your level of comfort.
Audiologic, or hearing rehabilitation and counseling, aims to help you relearn the hearing abilities you may have lost due to hearing loss.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-244-9024 Fax: 512-406-7342
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Audiologist was super friendly and helpful.
I think it’s really important to be able to actually see a doctor while you are sick and not suffer in pain for 3 months waiting for an appointment. I was also extremely dissatisfied with how the doctor dismissed my concerns like I was a foolish child for even coming in to the office. I will never recommend this doctor to anyone.
Dr. De La Cruz was able to determine the problem with my hearing aid and was able to make adjustment as needed.
No PA but the audiologist was awesome!
De La Cruz was excellent
I appreciated Dr. de la Cruz and his friendliness. It was a great first visit
ARC Round Rock Audiologist Angel F. De La Cruz, AuD, FAAA, on causes and signs of hearing loss.
November 5, 2024 3 min read
ARC was named “Best” in four categories in the Austin American-Statesman’s 2024 Community’s Choice Awards - thanks to YOU!
September 5, 2024 < 1 min read
One more week to vote for the Austin American-Statesman’s “2024 Austin Community's Choice Award” finalists!
June 10, 2024 < 1 min read
Dr. De La Cruz is currently accepting new patients at:
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)