Select physicians and advanced practice clinicians (APCs) from ARC East 7th, ARC Goodnight Ranch, ARC South 1st, ARC South 1st Pediatrics (formerly ARC South 1st Specialty & Pediatrics), and ARC Southwest are relocating to our new clinic, ARC South Specialty, this summer.
If this move affects any of your scheduled appointments, you will receive communications via email, text, or phone. Please review all notifications from ARC before any upcoming appointments.
Schedule your flu shot at your nearest ARC clinic to stay protected. It's easy to get your flu shot:
ARC MyChart Maintenance: Due to technical maintenance, ARC MyChart will be unavailable Saturday, April 11, 7:00pm – Sunday, April 12, 7:00am. Call 512-272-4636 to schedule a visit or speak with a nurse.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Effective Monday, January 19, 2026, Dr. De La Cruz is seeing patients at ARC Greenlawn Specialty. He is no longer seeing patients at ARC Round Rock.
Dr. De La Cruz was born in Cuba and raised in New Jersey, but has been a proud Texan since 1990. He enjoys spending quality time with his family, friends, his dogs Blue, Oliver, and Chili Dog (a miniature dachshund), and reading.
My focus in treating hearing loss is not merely to fit you with hearing aids, but to comprehensively address your communication needs.
A comprehensive diagnostic hearing evaluation is a full assessment of your hearing ability.
Digital hearing aids are state-of-the-art devices designed to produce an exact duplication of sound, delivering clear and precise sound quality. With personalized fittings and advanced technology, we ensure an improved hearing experience tailored to each individual's needs.
You can protect your hearing with custom-made hearing protection ear molds or ear plugs. Ear molds are custom-made in-the-ear devices that protect your hearing with noise-canceling abilities and channel and amplify sound.
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ARC audiologists can help you find the proper ear protection to keep you going in you're creative environment.
Evaluate your needs to improve your ability to communicate with the world around you and explore treatment options with an ARC audiologist.
Hearing aids can be customized to your hearing needs and lifestyle with the goal to make your hearing sharper and last longer. ARC offers a 30-day trial period with unlimited visits to help ensure a proper fit.
ARC offers personalized solutions to improve hearing and enhance the quality of life for young patients.
Hearing evaluations and hearing tests help determine if you are experiencing hearing loss and its severity.
ARC offers a wide selection of hearing protection systems to preserve and protect your hearing. We offer custom and universal fit devices to satisfy your level of comfort.
Audiologic, or hearing rehabilitation and counseling, aims to help you relearn the hearing abilities you may have lost due to hearing loss.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
737-399-2200 Fax: 512-406-6299
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. De la Cruz was very easy to work with. Friendly, professional and efficient. He was very knowledgeable and helpful with a solution to my medical issue. Thank you!
The visit was very good and told me what was wrong
I have been seeing Angel De La Cruz for over 20 years, first in regards to hearing loss from Meniere?s disease and more recently for hearing aids. Congratulations to him on his retirement! I hope my new audiologist will be as good as he has always been.
Dr. De La Cruz was excellent. He listened very carefully to my concerns and explained everything clearly! I’m so excited for my next appointment to discuss hearing aides with him. Nicest doctor ever!!!
Both Dr and audiologist explained things well and also gave me hope about my medical issues
I appreciated the time Dr De La Cruz spent discussing the options and pertinent information with me. I can definitely make a much more informed decision after spending this time in his office.
ARC was named "Best" in three categories in the Austin American-Statesman's 2025 Community's Choice Awards – thanks to YOU!
September 18, 2025 < 1 min read
ARC Round Rock Audiologist Angel F. De La Cruz, AuD, FAAA, on causes and signs of hearing loss.
November 5, 2024 3 min read
ARC was named “Best” in four categories in the Austin American-Statesman’s 2024 Community’s Choice Awards - thanks to YOU!
September 5, 2024 < 1 min read
Dr. De La Cruz is currently accepting new patients at:
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)