Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.
If you don’t respond to renewal or information requests from HHS, you could lose your coverage.
Attention Medicaid recipients: It’s time to renew! Look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering, or sent electronically to members who signed up for electronic notices.
Complete and return renewal packets and requests for information on time. Contact HHSC to report any changes (such as contact information, pregnancy, or household changes) as soon as possible.
No longer qualified for Medicaid?
Children: Most kids can still be covered through the Children’s Health Insurance Program / CHIP. For details, check your Medicaid notice or call 800-964-2777.
Adults: Adults may be able to get financial assistance to pay for a health insurance plan through the health insurance Marketplace. To apply, visit www.healthcare.gov or call 800-318-2596.
Update your information at YourTexasBenefits.com or call 2-1-1 and select option 2.
Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.
Atención beneficiarios de Medicaid: ¡Es momento de renovar sus beneficios! Esté atento a los avisos de renovación enviados por correo postal en sobres AMARILLOS que dicen “ACCIÓN REQUERIDA” en rojo, o por correo electrónico a quienes se inscribieron para recibir avisos electrónicos.
Llene y envíe los paquetes de renovación y las solicitudes de información a tiempo. Comuníquese con la HHSC para reportar cualquier cambio (como información de contacto, si hay un embarazo y cambios en el hogar) lo antes posible.
¿No califica más para Medicaid?
Niños: La mayoría de los niños todavía pueden obtener cobertura a través del Programa de seguro médico para niños/CHIP. Para obtener más detalles, consulte su aviso de Medicaid o llame al 800-964-2777.
Adultos: Los adultos pueden obtener cobertura del Mercado de seguros médicos. Visite www.healthcare.gov o llame al 800-318-2596.
Actualice su información en YourTexasBenefits.com o llame al 2-1-1 y seleccione la opción 2.
ARC will receive the updated COVID-19 vaccine in the coming weeks. We will open schedules as soon as we have vaccine. Check here for updates.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Southwest Joined ARC: 2011
Darla Grimes has transitioned her practice to Same-Day Care on Monday, May 29, 2023. She only sees patients for illness and injury. Please see below for physicians she recommends to patients wanting to transfer or establish care at ARC. Read Letter.
ARC Southwest
ARC South 1st
ARC Center Street
Darla Grimes serves as a back-up Family Medicine Nurse Practitioner for ARC.
As a long-time resident of Austin, Darla enjoys spending time with family and friends, and her pets (part of the family, of course). Her hobbies include bowling, pottery, reading and hiking. She also enjoys seeing movies, and the Austin music scene.
Learn more about Nurse Practitioners.
Health care should be based on the individual needs of each patient. It is important to maintain an environment in which each patient feels comfortable and receives focused attention. I endeavor to keep up to date with the latest in medical and nursing literature in order to provide patients with evidence-based, collaborative care.
A Flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Learn More
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-282-8967 Fax: 512-406-7351
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Darla Grimes is the best. I always feel like she listens and pays attention to address any concerns that I have.
Darla is always a great provider.
DARLA PROVIDES GREAT CARE!!
Always professional and caring
Service was fantastic as always!
Darla Grimes is excellent in her knowledge, friendliness. She makes you feel so important. I am so glad she is back to school. It is hard to replace her when she is not there. Thank you Darla
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)