Measles - Local update

Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.

Visit the DSHS website to track the current outbreak in Texas.

Pertussis - Local update

Pertussis, also known as whooping cough, is circulating in our area. The best thing you can do to guard your health against pertussis is check that you are up to date on your Tdap or DTap vaccines. If you suspect you may have contracted pertussis or came into contact with someone who was diagnosed, you should schedule an appointment with your primary care doctor or advanced practice clinician (APC). Read our pertussis local update.

MyChart Login Help Me Book
Caroline (Carrie) Kaufman, MD, FACOG

Caroline (Carrie) A. Kaufman, MD, FACOG

Obstetrics/Gynecology

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the healthcare provider or doctor provide the care you expected?
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

Accepting new patients ARC North Austin Ob/Gyn Ages seen: 12 - 99 Languages: Spanish Joined ARC: 2013

512-994-2662 Book Now Look Up Insurance

About Caroline (Carrie) A. Kaufman, MD, FACOG

I strongly believe in personal agency. My philosophy in medicine is to help provide my patients with the information they need to make health care decisions that are right for them. My office is always a no-judgment zone. I look forward to the variety in my work, and I am always learning. Preventive and holistic care, adult gender-affirming and non-binary care, adolescence, menopause, pregnancy, sexual health, and minimally invasive surgery are all areas of interest that I have. I work hard to truly listen and to empower people of all ages and walks of life.

Services

Abnormal Pap Smears

Abnormal Pap Smears

Most times, the results of a pap smear may return as normal. However, results can come back as abnormal. Determining the type of abnormality will help your ARC doctor or advanced practice clinician (APC) decide your treatment.

Learn More

Adolescent Gynecology: "The First Visit"

Adolescent Gynecology: "The First Visit"

According to the American College of Obstetricians and Gynecologists (ACOG), adolescents should have their first routine gynecologic visit between ages 13 and 15 years old, which includes an introduction to the gynecologist or advanced practice clinician (APC) and general health counseling, as well as discussion of any concerns.

Annual Gynecological Exam

Annual Gynecological Exam

The annual gynecological exam is a yearly preventative and diagnostic examination that helps monitor any ongoing physical or hormonal conditions. The examination typically includes a routine breast and pelvic exam and may include a screening for sexually transmitted diseases such as chlamydia or gonorrhea.

Learn More

Birth Control and Contraceptive Counseling

Birth Control and Contraceptive Counseling

Contraception (birth control) is any activity, medicine, or equipment used to prevent pregnancy. There are many types of birth control available for women who do not wish to become pregnant. The choice of a birth control method is a complex decision; ARC provides information and supporting patients' decision-making about birth control methods through contraceptive counseling.

Learn More

Care for Painful Periods

Care for Painful Periods

To diagnose painful periods, your ARC doctor will ask about your health history. Your ARC doctor will perform a physical and pelvic exam.

Learn More

Comprehensive Gynecological Care

Comprehensive Gynecological Care

ARC gynecologists and advanced practice clinicians (APCs) see patients of all ages for a wide variety of health issues, including pap tests, menopause, UTIs, birth control, well-checks, and STD testing and treatment.

Comprehensive Obstetric Care

Comprehensive Obstetric Care

Obstetrical care is a term used to describe the management of both normal and complicated pregnancy as well as the delivery and postpartum periods.

da Vinci Surgery

da Vinci Surgery

ARC offers minimally invasive surgical care using one of the most advanced and sophisticated tools, the da Vinci® Surgical System. The da Vinci® Surgical System is a tool that utilizes advanced, robotic technologies to assist your surgeon with your operation. It does not act on its own and its movements are controlled by your surgeon.

Endometrial Ablation for Menstruation with Heavy Bleeding (Minerva®)

Endometrial Ablation for Menstruation with Heavy Bleeding (Minerva®)

Endometrial ablation is a procedure to remove a thin layer of tissue (endometrium) that lines the uterus. It's done to stop or reduce heavy menstrual bleeding.

Learn More

Endometrial Ablation for Menstruation with Heavy Bleeding (NovaSure®)

Endometrial Ablation for Menstruation with Heavy Bleeding (NovaSure®)

Endometrial ablation is a procedure to remove a thin layer of tissue (endometrium) that lines the uterus. It's done to stop or reduce heavy menstrual bleeding.

Learn More

Fertility Care

Fertility Care

Fertility care at ARC focuses on monitoring, maintaining, and restoring your reproductive and gynecological health.

Flu Shots

Flu Shots

A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.

Learn More

Flu Vaccinations for Pregnant Women

Flu Vaccinations for Pregnant Women

Flu vaccines given during pregnancy help protect both the pregnant mother and the baby from flu. The influenza vaccine can be given during any trimester of pregnancy.

Gender Affirmation Treatment (Adults)

Gender Affirmation Treatment (Adults)

We offer Gender Affirmation Treatment for adults as a supportive and inclusive medical approach to help our patients align with their gender identity. We understand that gender is a complex and multifaceted aspect of identity, and our services are designed to provide personalized care to improve your quality of life and well-being. These services may include hormone therapy, surgeries, mental health support, and more that can help you be your authentic self.

Gender Inclusive Care

Gender Inclusive Care

Gender Inclusive Care is an approach to healthcare that respects and responds to the diverse health needs and experiences of our patients, regardless of their gender identity and/or expression. We welcome our patients to an environment free from bias and discrimination that is tailored to each individual's health needs (i.e. gender-inclusive language and terminology).

Genetic Screening

Genetic Screening

Genetic screening is the process of testing for a genetic disorders that may be passed to offspring.

Learn More

High Risk Pregnancy Care

High Risk Pregnancy Care

A high-risk pregnancy is one where the mother or the fetus has an increased risk of adverse outcomes compared to uncomplicated pregnancies.

Learn More

Hysterectomy

Hysterectomy

Hysterectomy is surgery to remove the uterus. In some cases, other parts of the reproductive system may be removed.

Learn More

Hysteroscopy

Hysteroscopy

Hysteroscopy is the exam of the inside of the cervix and uterus. It uses a thin, lighted, flexible tube called a hysteroscope.

Learn More

Irregular Cycles

Irregular Cycles

Irregular cycles, can occur for many reasons. Factors may include natural hormonal shifts, hormonal birth control, stress, exercise, or weight loss.

Learn More

Labor and Delivery

Labor and Delivery

For your convenience and to provide you with the best care, ARC Ob/Gyn doctors are credentialed to deliver at a hospital near your clinic location.

Learn More

Laparoscopy

Laparoscopy

A laparoscopy is a procedure used to examine the organs in the abdomen. It can also examine a woman’s pelvic organs.

Learn More

LGBTQIA+ Health

LGBTQIA+ Health

At ARC, we warmly welcome all members of our large and diverse community, including those who identify as LGBTQIA+. We are committed to promoting the health and wellness of every individual. Our primary objective is to provide each patient with compassionate and exceptional healthcare tailored to their unique needs.

Learn More

Menopause

Menopause

An ARC Ob/Gyn physician or advanced practice clinician (APC) can help treat menopause symptoms and help prevent osteoporosis and will work with you to recommend lifestyle changes and possibly medicine.

Learn More

Nexplanon®

Nexplanon®

IUDs are small T-shaped devices that help prevent pregnancy by thickening cervical mucus to make it hard for sperm to enter the cervix.

Learn More

Pap Smears and Other Gynecological Screenings

Pap Smears and Other Gynecological Screenings

Getting regular preventive care and screenings may help find cancer and other health risks early, when they are most treatable and more treatment options are available.

Learn More

Postpartum Care

Postpartum Care

Your ARC doctor or advanced practice clinician (APC) will explain what to expect and how to manage soreness, discharge, mood changes, and more after delivery.

Learn More

Preconception Counseling

Preconception Counseling

If you're planning to become pregnant, taking certain steps can help reduce risks for both you and your baby. Preconception counseling can help prepare you for your new journey.

Learn More

Prenatal Medical Care

Prenatal Medical Care

Prenatal care provides the best care for you and your unborn child. It also helps prepare you for the delivery of a healthy baby.

Learn More

Preparing for Pregnancy

Preparing for Pregnancy

If you're planning to become pregnant, you want to take the best care of you and your baby to help reduce risks. Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an ARC Ob/Gyn physician or advanced practice clinician (APC).

Learn More

Preparing for Your Baby

Preparing for Your Baby

Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an ARC Ob/Gyn physician or advanced practice clinician (APC)

Learn More

Preventive Gynecology

Preventive Gynecology

Preventive gynecology involves regular examinations and screenings to help detect and treat abnormalities that can be affecting your health.

Learn More

Routine Obstetrics

Routine Obstetrics

Routine obstetric care refers to medical services provided for your pregnancy during the delivery and postpartum periods.

Learn More

STD Screening and Treatment

STD Screening and Treatment

STIs are infectious diseases passed from person to person through sexual contact. They may also be called STDs for sexually transmitted diseases.

Learn More

Telemedicine Visits

Telemedicine Visits

ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.

Learn More

Tubal Ligation

Tubal Ligation

Tubal ligation, or “tying your tubes,” is a surgical procedure that prevents you from becoming pregnant.

Learn More

Locations & Hours

Credentials

  • Board Certifications
    Board Certified in Obstetrics and Gynecology
  • Residency
    University of Texas Southwestern, Austin, TX, 2013
  • Medical School
    University of Massachusetts Medical School, Worcester, MA, 2009
  • Education
    B.S. in Biochemistry, Cum Laude, Tufts University, Boston, MA, 2002
  • Professional Positions
    • Associate Chief of ARC Ob/Gyn Department
    • Dr. Eugene Toy Leadership and Advocacy Fellow
    • Fellow, American College of Obstetricians and Gynecologists
    • Member, Society for Minimally Invasive Surgery
    • Member, Travis County Medical Society
    • Served as Chief Resident, Obstetrics and Gynecology, and as Residency Association President during her residency at UT Southwestern Austin
  • Awards & Honors
    • Austin Monthly Top Doctors For Women 2020
    • "Austin’s Top Doctors," Austin Monthly, 2021, 2022, 2024, 2025 
    • 2023 Best in Birth Austin for best Ob/Gyn

Mentions

Resources

Additional Resources

Dr. Kaufman is currently accepting new patients.

Surgical providers

Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.

Non-surgical providers

Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.

Ages Seen

Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)