Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.
In response to the COVID-19 pandemic, the federal government declared a public health emergency (PHE) and passed a law that allowed you to automatically keep your Medicaid coverage (continuous Medicaid). Based on the new federal law, continuous Medicaid eligibility will end on March 31, 2023, so you need to renew your benefits when it’s time to ensure your coverage will continue if you are eligible.
Patients should look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering. Notices will come in the mail and/or via portal if clients chose electronic notices. They should respond quickly when they receive it.
If you don’t respond to renewal or information requests from HHS, you could lose your coverage.
Como respuesta a la pandemia de COVID-19, el gobierno federal declaró una Emergencia de Salud Pública (PHE, por sus siglas en inglés) y aprobó una ley que le permitió a usted mantener automáticamente su cobertura de Medicaid (cobertura continua de Medicaid). Según la nueva ley federal, la elegibilidad para la cobertura continua de Medicaid se terminará el 31 de marzo, de 2023, por eso necesita renovar sus beneficios cuando se llegue el momento para asegurar que su cobertura va a continuar si usted todavía es elegible.
Pacientes deben buscar avisos de la HHSC en sobres AMARILLOS con el texto “ACCIÓN REQUERIDA” en letras ROJAS. Los avisos llegarán por correo y/o a través del portal en línea si los clientes eligieron recibir avisos electrónicos. Deberían responder con rapidez cuando lo reciban.
Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients
ARC North Austin Ob/Gyn
Ages seen: 12 - 99
Joined ARC: 2013
Dr. Kaufman is a transplant from Massachusetts who has found a home in Austin. She enjoys her family, live music, good food, roller derby, and advocacy. Proud single mom by choice, she urges patients to feel free to ask about this and other family planning options! Dr. Kaufman also speaks conversational Spanish.
Labor and Delivery services provided at:St. David's North Austin Medical Center
I strongly believe in personal agency. My philosophy in medicine is tohelp provide my patients with the information they need to make healthcaredecisions that are right for them. My office is always a no-judgmentzone. I look forward to the variety in my work and I am always learning.Preventive and holistic care, gender affirming and non-binary care,adolescence, menopause, pregnancy, sexual health, and minimally invasivesurgery are all areas of interest that I have. I work hard to truly listen andto empower people of all ages and walks of life.
Most times, the results of a pap smear may return as normal. However, results can come back as abnormal. Determining the type of abnormality will help your ARC doctor decide your treatment.
An annual wellness exam helps you touch base with your ARC doctor, address health issues, and talk about preventative measures for you.
Contraception (birth control) is any activity, medicine, or equipment used to prevent pregnancy. There are many types of birth control available for women who do not wish to become pregnant. The choice of a birth control method is a complex decision; ARC provids information and supporting patients' decision-making about birth control methods through contraceptive counseling.
Mammograms play a key role in early breast cancer detection and can help decrease breast cancer deaths. Often, a mammogram can detect cancer, noncancerous or benign tumors, and cysts before they can be felt. ARC offers both 2D and 3D mammography screenings.
A gynecologist sees patients of all ages for a wide variety of health issues, including pap tests, menopause, UTIs, birth control, well-checks, and STD testing and treatment.
Obstetrical care is a term used to describe the management of both normal and complicated pregnancy as well as the delivery and postpartum periods.
ARC offers minimally invasive surgical care using one of the most advanced and sophisticated tools, the da Vinci® Surgical System. The da Vinci® Surgical System is a tool that utilizes advanced, robotic technologies to assist your surgeon with your operation. It does not act on its own and its movements are controlled by your surgeon.
Endometrial ablation is a procedure to remove a thin layer of tissue (endometrium) that lines the uterus. It's done to stop or reduce heavy menstrual bleeding.
Treating infertility requires knowing the causes. Female and male infertility can be caused by underlying diseases and conditions, including thyroid and parathyroid disorders & diseases and hormonal disorders.
A Flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Flu vaccine can help prevent a flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Genetic screening is the process of testing for a genetic disorders that may be passed to offspring.
A high-risk pregnancy is one where the mother or the fetus has an increased risk of adverse outcomes compared to uncomplicated pregnancies.
Hysterectomy is surgery to remove the uterus. In some cases, other parts of the reproductive system may be removed.
Hysteroscopy is the exam of the inside of the cervix and uterus. It uses a thin, lighted, flexible tube called a hysteroscope.
Irregular cycles, can occur for many reasons. Factors may include natural hormonal shifts, hormonal birth control, stress, exercise, or weight loss.
IUDs are small T-shaped devices that help prevent pregnancy by thickening cervical mucus to make it hard for sperm to enter the cervix.
A laparoscopy is a procedure used to examine the organs in the abdomen. It can also examine a woman’s pelvic organs.
An ARC Ob/Gyn physician can help treat menopause symptoms and help prevent osteoporosis and will work with you to recommend lifestyle changes and possibly medicine.
To diagnose painful periods, your ARC healthcare provider will ask about your health history. Your ARC doctor will do a physical and pelvic exam.
Getting regular preventive care and screenings may help find cancer and other health risks early, when they are most treatable and more treatment options are available.
A pelvic ultrasound is a scan that looks at the organs and structures in your pelvic area.
Your ARC doctor will show you what to expect and how to manage soreness and discharge, soreness, mood changes, and more after delivery.
If you're planning to become pregnant, taking certain steps can help reduce risks for both you and your baby. Preconception counseling can help prepare you for your new journey.
Preventive gynecology involves regular examinations and screenings to help detect and treat abnormalities that can be affecting your health.
Routine obstetric care refers to medical services provided for your pregnancy during the delivery and postpartum periods.
STIs are infectious diseases passed from person to person through sexual contact. They may also be called STDs for sexually transmitted diseases.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Tubal ligation, or “tying your tubes,” is a surgical procedure that prevents you from becoming pregnant.
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
I was treated super kindly and with the most gender-affirming care! So appreciate this!
Dr. Kaufman is an amazing gynecologist. I can’t imagine seeing anyone else.
my experience was harmful and i believe the doctors behavior was unethical
Staff at office and doctors always great
Love Dr Kaufman! She’s the best. Always honest, empathetic and looks after me well.
The staff and Dr.Kaufman are always helpful. I’ve referred several people to the clinic and will continue to do so.
Dr. Crystal Berry-Roberts, Ob/Gyn at ARC South OB, and Austin Regional Clinic have been recognized as part of the Black Mamas ATX collaborative that will receive a $40,000 Impact Austin Social Innovation Grant to expand the program to Manor.
November 17, 2020
1 min read
Dr. Kaufman is currently accepting new patients.
Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)