Independence Day, Friday, July 4: ARC Far West, ARC Round Rock, and ARC Southwest After Hours Clinics will be open 8am - 5pm on Independence Day, Friday, July 4. All other ARC clinics will be closed in observance of Independence Day.
Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
Pertussis, also known as whooping cough, is circulating in our area. The best thing you can do to guard your health against pertussis is check that you are up to date on your Tdap or DTap vaccines. If you suspect you may have contracted pertussis or came into contact with someone who was diagnosed, you should schedule an appointment with your primary care doctor or advanced practice clinician (APC). Read our pertussis local update.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Far West Medical Tower Ages seen: 18 - 99 Joined ARC: 2021
Originally from Oceanside, CA, Sheri settled in Texas in 2009. When she is not working, she enjoys spending time with her husband and two grown daughters, traveling, and playing with their Shih Tzu, Archie. “Cooking and gardening are also passions you will hear me talking about when I have the chance,” she says. Sheri is also passionate about helping underserved patients and, through her membership in Operation KidDocs, provides surgical services to the pediatric population in Guatemala. As for favorite local spots, she loves the variety of live music and food offered in the Austin area “at any of the beautiful venues around town.”
Learn more about Nurse Practitioners.
Coming from a family of healthcare providers, including a midwife grandmother and cousins who are physicians and nurses, I knew health care was in my future. My passion for health care started as a Certified Nurses Assisistant at age 18, then as a Licensed Vocational Nurse, Registered Nurse, and finally as a Nurse Practitioner. Compassion and empathy are the first approach when seeing patients and devising a comprehensive plan to assist them in making the best decisions in their care.
ARC offers continuing care for regional musculoskeletal disorders for hand pain, shoulder pain, hip pain, and knee pain.
ARC rheumatologists and advanced practice clinicians (APCs) help you learn about diseases and treatments to further aid your well-being.
ARC Rheumatology offers outpatient specialty care for patients with chronic rheumatic disease.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Learn More
ARC Rheumatology offers therapeutic intra-articular and soft tissue Injections and aspirations.
512-346-8888 Fax: 512-406-7321
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Sheri spent time with me and carefully went over everything. I totally agreed with her treatment plan. Friendly and professional.
I had a great experience with the Nurse Practitioner. It was my first time seeing her and she was great . She listened to me understood what I was talking about and even suggested a doctor to look at my knee problems . She even suggested that I get a x-ray for my hands cause they are swollen. I appreciate her for suggesting it and her concern. I would see her again if necessary. She was great !
Dr. Chadha’s PA Shari Valencia is simply top-notch: pleasant and engaging, but extremely knowledgeable and professional. ARC is fortunate to have her on its Staff, and I to have her as one of my medical professionals.
Ms Valencia is a real asset and a great representative of ARC. I wish she was my primary health care provider!
The conversation covered many issues and the nurse was educated and easy to discuss medical issues.
Sherri Valencia does a great job communicating about my complex medical problems with warmth and interest. She and Dr. Chada are great partners with me through the mire. Today, I had clarity on many issues with Sherri. Thank you!
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)