Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
Memorial Day, Monday, May 26: ARC Far West, ARC Round Rock, and ARC Southwest After Hours Clinics will be open 8am - 5pm on Memorial Day, Monday, May 26. All other ARC clinics will be closed in observance of Memorial Day.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Far West Medical Tower Ages seen: 18 - 99 Joined ARC: 2021
Originally from Oceanside, CA, Sheri settled in Texas in 2009. When she is not working, she enjoys spending time with her husband and two grown daughters, traveling, and playing with their Shih Tzu, Archie. “Cooking and gardening are also passions you will hear me talking about when I have the chance,” she says. Sheri is also passionate about helping underserved patients and, through her membership in Operation KidDocs, provides surgical services to the pediatric population in Guatemala. As for favorite local spots, she loves the variety of live music and food offered in the Austin area “at any of the beautiful venues around town.”
Learn more about Nurse Practitioners.
Coming from a family of healthcare providers, including a midwife grandmother and cousins who are physicians and nurses, I knew health care was in my future. My passion for health care started as a Certified Nurses Assisistant at age 18, then as a Licensed Vocational Nurse, Registered Nurse, and finally as a Nurse Practitioner. Compassion and empathy are the first approach when seeing patients and devising a comprehensive plan to assist them in making the best decisions in their care.
ARC offers continuing care for regional musculoskeletal disorders for hand pain, shoulder pain, hip pain, and knee pain.
ARC rheumatologists and advanced practice clinicians (APCs) help you learn about diseases and treatments to further aid your well-being.
ARC Rheumatology offers outpatient specialty care for patients with chronic rheumatic disease.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Learn More
ARC Rheumatology offers therapeutic intra-articular and soft tissue Injections and aspirations.
512-346-8888 Fax: 512-406-7321
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Sheri gave a through explanation for reason NOT to continue a certain medication and showed me information on her computer for her reasoning. Very competent.
I like that Dr Valencia doesn't make me feel rushed and makes me feel like she's really listening. She looks me in the eye she doesn't just sit there typing looking away from me like a lot of doctors do these days she seems clearly focused on my problems and very understanding
I am very happy with the staff there they’re very friendly and nice and they care about people
Very friendly and professional
I am very grateful for the time and consideration given by Sheri Valencia today.
She seemed very knowledgeable, thoughtful, and experienced.
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)