Select ARC specialty physicians and advanced practice clinicians (APCs) have relocated to our new clinic, ARC South Specialty. If this move affects any of your scheduled appointments, you will receive communications via email, text, or phone. Please review all notifications from ARC before any upcoming appointments. Read more.
ARC MyChart Maintenance: Due to technical maintenance, ARC MyChart will be unavailable Saturday, July 11, 7:00pm – Sunday, July 12, 7:00am. Call 512-272-4636 to schedule a visit or speak with a nurse.
Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Dr. Kung grew up in Victoria, TX, and enjoys “running in the great outdoors – I even did the Austin Marathon!” He also likes to shop for fresh foods to cook at home, traveling to learn about new cultures, and meeting new people to learn their stories. His favorite spots in Central Texas are Barton Springs pool in the summer, Lady Bird Lake in the spring, and McKinney Falls for hiking in the fall/winter months.
I chose rheumatology as a specialty because it allows me to treat a wide range of people of all ages, and to follow and help them through the rest of their lives. Often, rheumatological disease can be very debilitating, and it is rewarding to see the change we are able to make in their lives. I believe in having meaningful conversations to develop insight into my patients’ understanding of their condition, needs, priorities, possible limitations, or cultural considerations. Developing lasting patient-physician relationships helps me facilitate a deeper understanding of their condition and helps me navigate the sometimes confusing treatment options so each can choose the best evidence-based treatment that fits his or her needs.
An evaluation to help determine if you have an autoimmune disease.
Consultative and continuing care for regional musculoskeletal disorders is aimed at helping relieve hand pain, shoulder pain, hip pain, and knee pain caused by rheumatological conditions.
ARC offers continuing care for regional musculoskeletal disorders for hand pain, shoulder pain, hip pain, and knee pain.
Therapeutic intra-articular and soft tissue injections and aspirations help relieve pain in joints.
ARC rheumatologists and advanced practice clinicians (APCs) help you learn about diseases and treatments to further aid your well-being.
Management of osteoporosis, a condition that causes bones to become brittle and fragile from loss of tissue.
ARC Rheumatology offers outpatient consultations.
ARC Rheumatology offers outpatient specialty care for patients with chronic rheumatic disease.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Learn More
737-247-7200 Fax: 512-406-7368
512-260-1581 Fax: 512-406-7309
Rating based on “Did the doctor or advanced practice clinician (APC) provide the care you expected?”
I was very impressed with Dr Kung and the staff. Dr Kung clearly addressed each of my questions and concerns. He thoroughly explained each medication option addressing pros and cons.
Dr. Kung had reviewed my ARC medical file in detail and asked pertinent questions during my appointment. He recommended sensible next steps. He is caring, thorough and professional.
Always excellent!
Quick & easy
I liked that Dr. Kung was listening well to my concerns and answered my questions appropriately. He was attentive and not rushing.
I'm not sure what is supposed to happen at my visit. I guess I need to learn how to ask questions better. I didn't gain anymore insight on my disease. I did however, get all my Rx's I need . That's important too.
Dr. Kung is currently accepting new patients at:
Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)