Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.
Tips for patients
You can receive your flu shot and COVID-19 vaccine at the same time by booking a flu or COVID-19 vaccination appointment or requesting them at your next primary care visit.
Learn more about flu shots and COVID-19 vaccines at ARC.
Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Effective June 8, 2026, Angela Ekern, APRN, is seeing patients at ARC South Specialty. This move may affect upcoming appointments. Please check all notifications from ARC for visit details and address before any upcoming appointments.
Angela grew up in a suburb of Minneapolis, MN. When she is not working, Angela enjoys being outdoors, including paddleboarding on Lady Bird Lake, hiking the trails in Austin, and exploring the many State parks. She also enjoys taking dance classes at Ballet Austin, volunteering to serve refugees and immigrants, and spending time with her “spunky dog, Bear.” One of her favorite area locales is the greenbelt, where, she says, “you feel like you’ve escaped to a little oasis outside the city.”
Learn more about Nurse Practitioners.
It was at a young age that I knew I wanted to be a part of something that met people at their most vulnerable state with a heart of compassion and empathy. I believe in listening to the patient, allowing them to feel seen and heard, and then coming alongside them to help find a solution that works for their specific needs. It’s knowing who the patient is and understanding what their health and wellness goals are that enables me to partner with them to achieve those goals.
737-272-0600 Fax: 512-406-7312
Rating based on “Did the doctor or advanced practice clinician (APC) provide the care you expected?”
Every thing was perfect!
The nurse was very helpful and nice and the NP Ekern she was very good she explained everything and ask how was the healing was coming along and if i had any problems or pains over all I was very satisfied with the visit
Everyone is so upbeat and nice. They explain everything very well. Everything is extremely clean and nice.
The doctor I saw was very knowledgeable. She explained everything I needed to know. She was also very friendly smiling while she was talking to me. I love that please let her know that I said thank you
Que me trataron muy bien a pesar de que no hablo ingles.x que en otros lugares cuando digo que no habló inglés, cambian el trato hacia mi
My experience was wonderful
The ARC General Surgery team prioritizes high quality, personalized care for your surgical needs.
September 4, 2026 1 min read
Ms.Ekern assists the General Surgeons in providing evaluation, education, andtreatment of general surgical issues.
Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)