Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
Memorial Day, Monday, May 26: ARC Far West, ARC Round Rock, and ARC Southwest After Hours Clinics will be open 8am - 5pm on Memorial Day, Monday, May 26. All other ARC clinics will be closed in observance of Memorial Day.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC South 1st Specialty and Pediatrics Ages seen: 16 - 99 Joined ARC: 2021
Angela grew up in a suburb of Minneapolis, MN. When she is not working, Angela enjoys being outdoors, including paddleboarding on Lady Bird Lake, hiking the trails in Austin, and exploring the many State parks. She also enjoys taking dance classes at Ballet Austin, volunteering to serve refugees and immigrants, and spending time with her “spunky dog, Bear.” One of her favorite area locales is the greenbelt, where, she says, “you feel like you’ve escaped to a little oasis outside the city.”
Learn more about Nurse Practitioners.
It was at a young age that I knew I wanted to be a part of something that met people at their most vulnerable state with a heart of compassion and empathy. I believe in listening to the patient, allowing them to feel seen and heard, and then coming alongside them to help find a solution that works for their specific needs. It’s knowing who the patient is and understanding what their health and wellness goals are that enables me to partner with them to achieve those goals.
512-443-1311 Fax: 512-406-6266
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
The NP was very kind and answered all questions.
She provided GREAT advice to us! Loved how patient and understanding she was with me and my daughter!
Me ayudaron me resolvieron mi problema
I received wonderful care and left with all my questions answered.
All questions were answered very clearly .
Nurse/Practioner Ekern was absolutely professional, friendly, warm, care for patients needs, and listened carefully to what had to say and she explained in layman's terms in diagnosis.
Ms.Ekern assists the General Surgeons in providing evaluation, education, andtreatment of general surgical issues.
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)