If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Perrigo Company has issued a recall of a batch of HEB Premium Infant Formula with Iron Milk-Based Powder and CVS Health Premium Infant Formula with Iron Milk-Based Powder due to elevated vitamin D levels, which could pose a risk to infants with kidney conditions. The affected products were sold in several states, including Texas.
Parents and caregivers can check if they purchased the recalled products by looking for the codes and use-by dates as listed below:
While the risk of adverse effects is extremely low, concerned parents can contact Perrigo at 1-800-538-9543 for more information.
Due to technical maintenance, ARC MyChart will be unavailable 7pm Saturday, October 12 to 12:00am Sunday, October 13.
To schedule an appointment during this time, please call 512-272-4636 and press "1". You can reach all-night phone nurses by calling any clinic and pressing “4” to speak with a nurse.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC South 1st Specialty and Pediatrics Ages seen: 16 - 99 Joined ARC: 2021
Angela grew up in a suburb of Minneapolis, MN. When she is not working, Angela enjoys being outdoors, including paddleboarding on Lady Bird Lake, hiking the trails in Austin, and exploring the many State parks. She also enjoys taking dance classes at Ballet Austin, volunteering to serve refugees and immigrants, and spending time with her “spunky dog, Bear.” One of her favorite area locales is the greenbelt, where, she says, “you feel like you’ve escaped to a little oasis outside the city.”
Learn more about Nurse Practitioners.
It was at a young age that I knew I wanted to be a part of something that met people at their most vulnerable state with a heart of compassion and empathy. I believe in listening to the patient, allowing them to feel seen and heard, and then coming alongside them to help find a solution that works for their specific needs. It’s knowing who the patient is and understanding what their health and wellness goals are that enables me to partner with them to achieve those goals.
512-443-1311 Fax: 512-406-6266
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
The DR always does a good job. I've had the procedure done multiple times and she always has done the best.
Angela Ekern was excellent in answering my questions. I greatly appreciate her.
Efficient staff
Dr Ekern was amazing. Honestly one of the first times I’ve walked out of a doctor appt feeling calm, confident, and like she really understood what was going on with me. Very patient. Good listener. Didn’t mind going over things more than once. I felt like she did a good job of explaining what was going on and looked through all my previous test results and discussed them. The after hours clinic doctor told me Dr Ekern was great and she wasn’t wrong. Half the battle of getting better is having confidence in the doctor helping you.
Angie took the time to answer all of my questions and though the exam was quick, she offered several explanations for what I was experiencing and ordered a few tests and sent in a medication for me. All in under 10 mins! She's efficient but not unkind, and clearly very knowledgeable.
The person that seated us in the clinical room was very pleasant. The next person was the nurse practitioner named Angela. She was extremely thorough with her information.. The only question I had was how long the colonoscopy procedure would take. She was so helpful and sweet that I left the appointment feeling very comfortable. Thank you so much.
Ms.Ekern assists the General Surgeons in providing evaluation, education, andtreatment of general surgical issues.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)